6 ms·

Why should I pay to maintain a road I’m not using now, or a fire service I haven’t used yet?

iso1631 3y ago
Because ticket offices are a costly relic from the 20th century that simply are not needed, as evidenced by the collapsing usage of them.
- rrrhys 3y ago
  Company: "Use the app" / cut back front line staff People: "ugh, I will use the app" Company: "Look, nobody uses the front line staff"
- richbell 3y ago
  There's a considerable portion of the population that does not own or feel comfortable using the Internet, and would prefer in-person interactions.
  - iso1631 3y ago
    And they should thus pay the extra cost for that privilege. 30 years ago Terry Wogan was using his radio 2 breakfast show telling the 40-60 demographic how to send emails and watch his webcam. That demographic are now 70-90. I do sympathise for independent 95 year olds who can't use a ticket machine. I'd rather we spent the money in a far better way -- increasing services for example.
- ClumsyPilot 3y ago
  Have you ever tried to get off the train in a wheelchair? Or find out which stations have wheelchair access?
  - iso1631 3y ago
    Ticket office staff won't help you there.
    - ClumsyPilot 3y ago
      they literally tell yoy which stations are accessible and which ones arent.
      - iso1631 3y ago
        "get off the train in a wheelchair" Nothing to do with accessible stations, where they simply look up entries in a database and will have very little personal knowledge.
        ClumsyPilot 3y ago
        I dont think this is true, but suppose it was - so what? If I am travelling eith my daughter I often need advice from the ticket office folks. It does not matyer how they aquire it. Additionally, often the ticket office gives better rates - https://twitter.com/CraigJordanBak1/status/1678674339573510144?s=20 https://twitter.com/CraigJordanBak1/status/16786743395735101... The fact that you dont know this, betrays the fact that you havw no idea how the UK ticket prices are actually set

Because ticket offices are a costly relic from the 20th century that simply are not needed, as evidenced by the collapsing usage of them.

rrrhys 3y ago
Company: "Use the app" / cut back front line staff People: "ugh, I will use the app" Company: "Look, nobody uses the front line staff"
richbell 3y ago
There's a considerable portion of the population that does not own or feel comfortable using the Internet, and would prefer in-person interactions.
- iso1631 3y ago
  And they should thus pay the extra cost for that privilege. 30 years ago Terry Wogan was using his radio 2 breakfast show telling the 40-60 demographic how to send emails and watch his webcam. That demographic are now 70-90. I do sympathise for independent 95 year olds who can't use a ticket machine. I'd rather we spent the money in a far better way -- increasing services for example.
ClumsyPilot 3y ago
Have you ever tried to get off the train in a wheelchair? Or find out which stations have wheelchair access?
- iso1631 3y ago
  Ticket office staff won't help you there.
  - ClumsyPilot 3y ago
    they literally tell yoy which stations are accessible and which ones arent.
    - iso1631 3y ago
      "get off the train in a wheelchair" Nothing to do with accessible stations, where they simply look up entries in a database and will have very little personal knowledge.
      - ClumsyPilot 3y ago
        I dont think this is true, but suppose it was - so what? If I am travelling eith my daughter I often need advice from the ticket office folks. It does not matyer how they aquire it. Additionally, often the ticket office gives better rates - https://twitter.com/CraigJordanBak1/status/1678674339573510144?s=20 https://twitter.com/CraigJordanBak1/status/16786743395735101... The fact that you dont know this, betrays the fact that you havw no idea how the UK ticket prices are actually set