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I honestly cannot believe the hubris. A 20% price hike and removal of features mid-term. If I don't pay for the email accounts I apparently didn't pay for, I wi

I honestly cannot believe the hubris. A 20% price hike and removal of features mid-term. If I don't pay for the email accounts I apparently didn't pay for, I will lose my business email accounts. I get the impression I should just have stuck with : <official sounding>_<country> @ gmail.com and moved on with my life. Maddening.

ornornor 4y ago
That comes with its own set of issues when google decides to block your account for reasons only known to their algorithms and there are no humans to talk to. You end up locked out of your business email with no recourse.
- marksbrown 4y ago
  What is an SME supposed to do? I need static web-hosting and an email server that will not get blocked by Google!
  - deleted 4y ago
    [deleted]
  - tarsinge 4y ago
    Gmail, Fastmail... with custom domain
  - ornornor 4y ago
    Having your own domain you control the MX record. If google locks you out, you can still move to another host for your email on the same day. You don't get your historical email (unless you backed it up with offlineimap or something like that) but at least you still have access and control over the address. Using @gmail.com for your business (or even personal email) is asking for trouble given how notorious google is at locking people out with no recourse and for mysterious reasons.
  - jcrawfordor 4y ago
    Smaller commercial email providers are probably a good balance of competence and reliability (their email service is their revenue source) and better customer service (they have few enough customers that they care more about each of them). Fastmail is often brought up in this category. I think Zoho is pretty good too if you're looking for more of a complete G-suite like offering with other applications. Both of these companies also increasingly feel like more competent or at least better-run software engineering organizations than Google.
  - JoshTriplett 4y ago
    Fastmail.
tarsinge 4y ago
You still own the domain and are free to setup another hosting with the same address. With Gmail if you're banned it's over you lose access to everything and have to manually reach to all your contacts.
dakiol 4y ago
The problem with Google is that if your account gets blocked/banned for whatever reason, you can just say goodbye to it. Minor companies like Gandi do have human customer service, so there's always the chance to recover the account (and move on to another service one you make a dump of your data and all).
behringer 4y ago
what's amazing to me is that the only reason you would pay up to double what other registrars charge is because of the free services they throw in. I have a feeling Gandi is going to go down the tubes very fast.
- marksbrown 4y ago
  For a small business expense and the annoyance of having to extend effort to change something that just works, it was a pretty sensible decision. Now I've got to go down the rabbit hole of playing the free market game for what should just be a damn simple thing. Why is web hosting & email so difficult in 2023!?!

ornornor 4y ago

That comes with its own set of issues when google decides to block your account for reasons only known to their algorithms and there are no humans to talk to. You end up locked out of your business email with no recourse.

marksbrown 4y ago
What is an SME supposed to do? I need static web-hosting and an email server that will not get blocked by Google!
- deleted 4y ago
  [deleted]
- tarsinge 4y ago
  Gmail, Fastmail... with custom domain
- ornornor 4y ago
  Having your own domain you control the MX record. If google locks you out, you can still move to another host for your email on the same day. You don't get your historical email (unless you backed it up with offlineimap or something like that) but at least you still have access and control over the address. Using @gmail.com for your business (or even personal email) is asking for trouble given how notorious google is at locking people out with no recourse and for mysterious reasons.
- jcrawfordor 4y ago
  Smaller commercial email providers are probably a good balance of competence and reliability (their email service is their revenue source) and better customer service (they have few enough customers that they care more about each of them). Fastmail is often brought up in this category. I think Zoho is pretty good too if you're looking for more of a complete G-suite like offering with other applications. Both of these companies also increasingly feel like more competent or at least better-run software engineering organizations than Google.
- JoshTriplett 4y ago
  Fastmail.

tarsinge 4y ago

You still own the domain and are free to setup another hosting with the same address. With Gmail if you're banned it's over you lose access to everything and have to manually reach to all your contacts.

dakiol 4y ago

The problem with Google is that if your account gets blocked/banned for whatever reason, you can just say goodbye to it. Minor companies like Gandi do have human customer service, so there's always the chance to recover the account (and move on to another service one you make a dump of your data and all).

behringer 4y ago

what's amazing to me is that the only reason you would pay up to double what other registrars charge is because of the free services they throw in. I have a feeling Gandi is going to go down the tubes very fast.

marksbrown 4y ago
For a small business expense and the annoyance of having to extend effort to change something that just works, it was a pretty sensible decision. Now I've got to go down the rabbit hole of playing the free market game for what should just be a damn simple thing. Why is web hosting & email so difficult in 2023!?!