It's also not just about internal communication it's about other companies and partners you deal with being available at the same time. While email can allow pe

It's also not just about internal communication it's about other companies and partners you deal with being available at the same time. While email can allow people to offset communication due to its asynchronous nature, a lot of businesses are still run primarily over the phone. If you're a service provider, there's a big advantage in being available at the same times as your clients.