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I just got the email today and while I'm not accusing Mixpanel or anything, it was amusing to me how similar the screenshot looks like that of KISSMetrics. I'm

• omfg 15y ago
  Just looked up the Kissmetrics site. They do look strikingly similar. http://www.kissmetrics.com/features/cohort-analysis http://www.kissmetrics.com/features/cohort-analysis But how many ways can you really present something like that in a pleasing manner. I assume they work almost the same. I'm on the Mixpanel side of things so would be interested in hearing how Kiss is in comparison. Anyone use both?
  • DanielRibeiro 15y ago
    Yeah, getting people to use cohort[1] is really hard unfortunately. Which is really sad because, as Shopify[2] pointed out recently, without it you can't really answer basic questions, such as: "is retention going up or down?", or even "is our work having any affect on our retention?". [1] http://techcrunch.com/2011/09/23/kissmetrics-helps-you-hone-in-on-stats-that-actually-matter-with-cohort-reports/ http://techcrunch.com/2011/09/23/kissmetrics-helps-you-hone-... [2] http://www.shopify.com/technology/4018382-defining-churn-rate-no-really-this-actually-requires-an-entire-blog-post http://www.shopify.com/technology/4018382-defining-churn-rat...