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I think we are giving these people too much credit. Being the head of the organization is like inheriting someone elses filing system. the only way for them t
by cupofpython 4y ago
I think we are giving these people too much credit. Being the head of the organization is like inheriting someone elses filing system. the only way for them to actually understand wtf is going on at the company is to reorganize some things in a way that makes sense to them.
High level management is fundamentally hard to stay on top of over time. It's about as easy as thinking chess is easy because you can theoretically know every move your opponent might make. There are so many moving parts to an organization that having visibility to them isnt enough to perform well. They have to influence most of the business pretty indirectly. If changing things gives you the confidence necessary to keep things running.. that's what you're going to do. Everything is a gamble, so doing nothing is kind of unacceptable leadership behavior unless they are actively taking up the mantle left by previous management and understand it very well already.
- stainforth 4y agoYes but they ultimately live materially better lives because of their position, so you can't hand wave away criticism of the value or lack thereof their actions take, especially when those actions can have a negative effect on those below them and even to the external environment.
- cupofpython 4y agocriticism is fair game. it just usually doesnt account for the reality of what they are doing, and puts them to blame for not directly controlling things that in reality were outside their control. Taking responsibility for the failings of the company i part of the job description, so by all means hold them responsible. I am just saying all of that is tangential to the root of the problem - which is that no matter how much someone gets paid, they are still human. It's an area that is pretty tough to make meaningful criticism. its kind of a show dont tell type situation imo. If upper management seems under-qualified and overpaid to you, then maybe you have a calling to go perform better and get paid more. Company management is in underdeveloped game-theory territory. Sure we can isolate one part of their job and describe how they are failing on it, but we dont know the trade-offs being made on a daily basis with their time and focus. a lot of which is going to be company secrets, if it even leaves their personal thoughts. Any criticism that comes down to saying "they should have done more" is likely out-of-touch, for example. Unless you can prove they were actually being lazy.. which is usually not the case, since they are often workaholics (ime). But we usually cant tell if something is a good move or not until it plays out on the market. So making criticisms based on hindsight is weak, as is making criticism that lack the full picture of the organizations goals and the time / energy they actually have on hand to accomplish them
- pessimizer 4y agoWhat parts of these generalized arguments have anything to do with CEOs? As a mental experiment, put them into the mouth someone making excuses for why a crew of expensive painters did a horrible job painting your apartment.
- cupofpython 4y agoMy point is that properly criticizing a CEO is exhausting so it is rarely done properly. CEO is a very general job role. I dont understand your point with the painters. That would be an operations issue, so I actually wouldnt criticize the CEO of the painting company at all for it. thanks to him/her, I was able to contact a painting company, they showed up, they painted the apartment, and left. I would think the operations team (the painters) deserve to be fired and held accountable for claiming they know how to paint a room when they clearly didn't. Nothing about their job is general or consists of trade-offs. If I said "you only have 10 minutes to paint the room and then leave" then yeah, it might come out like shit and the "excuses" would be valid. which is the kind of time pressure CEO's are often under with respect to things they are actually doing on a day-to-day basis. i would hold the CEO responsible with respect to resolving the issue and refunding me, etc, since the CEO role is to be responsible for the outcomes of the company.. but he's not the one painting the room. Just like with any company, the CEO does not literally run the company. If service is poor, it is usually because people are finding their way past hiring filters to get jobs they aren't qualified for. Let's not forget that people everywhere are often advised to lie their way into employment, fake it till you make it, baffle them with bullshit, reword your resume to sound more impressive, etc. These people line the mechanisms that CEO's use to accomplish anything at any company. Of course, the CEO position is no exception to this and I am not saying it is literally impossible to build a case against a CEO. I am saying it needs to fully encompass the position or else you're likely assigning criticism to the CEO for some culmination of lower level operational incompetence that they simply failed to overcome. If a director over-promises to the CEO and the CEO signs off on the basis of trust with the director, then when the bar is not met later of course the CEO will be held responsible but the reality of fault sits with the director, or maybe a subordinate to the director who convinced the director that the over-promise was doable. You then have to get into the weeds of whether or not there were signs the CEO should have seen as to not trust the director, or if they had reason to overrule the directors approach, etc. you then have to do similar things across all areas of the company to derive a valid criticism that the CEO is the common denominator in it all. Leadership is significantly harder to criticize appropriately than operations. Personally, I would like to stop reading meaningless criticisms from people who want to complain and be heard but dont want to do the work necessary to make a valid complaint.
- kortilla 4y ago> they ultimately live materially better lives because of their position This is a bullshit reason based on jealousy, not reason. > when those actions can have a negative effect on those below them and even to the external environment This is the real reason it’s fair to be very critical of their maneuvers.
- thfuran 4y ago>This is a bullshit reason based on jealousy, not reason. Reality is not zero sum, but neither are resources infinite. Is it really bullshit to critique more thoroughly that to which more of the finite resources are dedicated?
- cupofpython 4y ago>Is it really bullshit to critique more thoroughly that to which more of the finite resources are dedicated? this kind of aligns with my point tbh. We give $10 critiques to million dollar positions as if they hold weight.
- ClumsyPilot 4y ago> This is a bullshit reason based on jealousy, not reason. If this is trully BS, then allow lead developers to write checks for their whole team using the company's bank account. they hold power in organisation, they can increase their own renumeration in a way that's rank and file staff cannot. Executive compensation has skyrocketed in the past 20 years. If their management is ineffective, then they don't deserve top comopensation.
- jfjrkkskdik 4y agoThat’s not the only way but “come in and change things to establish dominance” is a commonly taught business school chant. Management are contemporary clergy, spewing high minded ephemera, only to go home unable to point at anything net new left behind by their effort. I grew up in farm land; we had no middle managers. Somehow food still got grown, harvested, and sold; somehow a Linux kernel and other wildly popular open source exists without them. Post-WW industrialism needs to wind down. Militant minded people came home and forced their PTSD on workers. We spend a lot of resources equipping people to output nothing in deference to traditional economic memes. America of recent decades necessarily built itself into a production powerhouse to resupply a destroyed world. Such memes are outdated given automation and unsustainable given real material costs.
- georgeecollins 4y agoI would compare this to asking a dev team to support a big code base without embarking on a major redesign or re-engineering. It's hard to keep a good (confident, ambitious) team from re-engineering. All the same dynamics apply: In your mind the disadvantages of change are small because you don't know them, but the advantages are large because you planned them. Making change gives you more control over your fate because you are executing your own plan as opposed to staying the course. Finally, how do you keep people motivated to show up every morning if you don't have a vision for change in the future? I don't think its that different for managers and engineers. There's a lot pushing people to try something, even if the objective odds of success aren't great.