6 ms·

Amazon Partially Down

35 points by GRBurst 4y ago

On the webstore, you will be facing the following message “We’re sorry, an error has occurred. Please reload this page and try again.” Moreover, multiple reports at https://downdetector.com/status/amazon/ And on twitter and social media.

edhelas 4y ago
Happy to see news about the Amazon deforestation catastrophe on HN
Bender 4y ago
Could it be a coincidence that this occurred after John Oliver's report [1] on tech? [1] - https://www.youtube.com/watch?v=jXf04bhcjbg https://www.youtube.com/watch?v=jXf04bhcjbg
- pc86 4y ago
  Not only could it be, it definitely is.
  - deleted 4y ago
    [deleted]
elaus 4y ago
For me (central Europe) it was down about half an hour. I can't remember the Amazon store website being down that long before. Curious to see what caused this.
mholt 4y ago
Still down here in western US. Some product pages don't even show that error; they're just empty.
tyingq 4y ago
AWS us-east-1 had issues last Thursday also
- UI_at_80x24 4y ago
  These 2 service issues also seem to match my organizations issues using MS Azure VDI's. Crashing, Saving files, and general instability of the platform. I have wondered if Azure is doing some load-balancing on AWS.
dnadler 4y ago
I just recently published a project and had been mulling over whether I should move it to AWS or keep hosting it on the server in my basement... Seems like I made the right choice! In all seriousness, I don't think I'd rely on a single provider for anything these days, unless I really don't care when it goes down. That's pretty easy and cheap to do with most things, but I'm not quite sure how to approach a backup database in an economical way.
- Freebytes 4y ago
  When infrastructure costs are your largest business expense, then having two separate providers for a duplication of services is not feasible. You must also then have methods by which to determine when the service is unavailable and seamlessly fail over to the service that is actively running. In cases where data integrity is important, this could also result in splits where data gets left behind. It is often better to fail than to have situations where the data does not match.
  - dnadler 4y ago
    Well, to address the costs issue, you could run hot-hot and have half of your resources on each provider, and in the event of failure, scale the functioning one up to meet demand. That's obviously a decent amount of effort to set up, though.
- OJFord 4y ago
  Is your basement not also a single provider?
  - dnadler 4y ago
    Yes definitely, what I meant is that I would probably use AWS as a fallback for my basement, or maybe the other way around. I didn't make that clear at all.
rasz 4y ago
>“We’re sorry, an error has occurred. Please reload this page and try again.” seeing this exact message on reddit when trying to post
ac2022 4y ago
Pretty funny, I was going to order a balance board that I had been eyeing for a bit. Went to Amazon but it was not loading the page correctly, so I went to company's website to look up specs and found out they had 10% off coupon & no taxes. So I purchased it from them. Wondering how much Amazon outages can actually increase revenues for smaller companies.
antisthenes 4y ago
First noticed it when it had vertical text alignment on the product pages a few hours ago across all browsers.
GRBurst 4y ago
It is strange that there is no statement from Amazon, yet. Or did I miss it?

35 points by GRBurst 4y ago

edhelas 4y ago

Happy to see news about the Amazon deforestation catastrophe on HN

Bender 4y ago

Could it be a coincidence that this occurred after John Oliver's report [1] on tech? [1] - https://www.youtube.com/watch?v=jXf04bhcjbg https://www.youtube.com/watch?v=jXf04bhcjbg

pc86 4y ago
Not only could it be, it definitely is.
- deleted 4y ago
  [deleted]

elaus 4y ago

For me (central Europe) it was down about half an hour. I can't remember the Amazon store website being down that long before. Curious to see what caused this.

mholt 4y ago

Still down here in western US. Some product pages don't even show that error; they're just empty.

tyingq 4y ago

AWS us-east-1 had issues last Thursday also

UI_at_80x24 4y ago
These 2 service issues also seem to match my organizations issues using MS Azure VDI's. Crashing, Saving files, and general instability of the platform. I have wondered if Azure is doing some load-balancing on AWS.

dnadler 4y ago

I just recently published a project and had been mulling over whether I should move it to AWS or keep hosting it on the server in my basement... Seems like I made the right choice! In all seriousness, I don't think I'd rely on a single provider for anything these days, unless I really don't care when it goes down. That's pretty easy and cheap to do with most things, but I'm not quite sure how to approach a backup database in an economical way.

Freebytes 4y ago
When infrastructure costs are your largest business expense, then having two separate providers for a duplication of services is not feasible. You must also then have methods by which to determine when the service is unavailable and seamlessly fail over to the service that is actively running. In cases where data integrity is important, this could also result in splits where data gets left behind. It is often better to fail than to have situations where the data does not match.
- dnadler 4y ago
  Well, to address the costs issue, you could run hot-hot and have half of your resources on each provider, and in the event of failure, scale the functioning one up to meet demand. That's obviously a decent amount of effort to set up, though.
OJFord 4y ago
Is your basement not also a single provider?
- dnadler 4y ago
  Yes definitely, what I meant is that I would probably use AWS as a fallback for my basement, or maybe the other way around. I didn't make that clear at all.

rasz 4y ago

>“We’re sorry, an error has occurred. Please reload this page and try again.” seeing this exact message on reddit when trying to post

ac2022 4y ago

Pretty funny, I was going to order a balance board that I had been eyeing for a bit. Went to Amazon but it was not loading the page correctly, so I went to company's website to look up specs and found out they had 10% off coupon & no taxes. So I purchased it from them. Wondering how much Amazon outages can actually increase revenues for smaller companies.

antisthenes 4y ago

First noticed it when it had vertical text alignment on the product pages a few hours ago across all browsers.

GRBurst 4y ago

It is strange that there is no statement from Amazon, yet. Or did I miss it?