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(It sucks that I had to see this on HN) Can you email me - silverlock at cloudflare - with your ticket ID and domain name so I can understand what broke?
by elithrar 4y ago
(It sucks that I had to see this on HN)
Can you email me - silverlock at cloudflare - with your ticket ID and domain name so I can understand what broke?
- medguru 4y agoThank you for the attention, e-mail on its way.
- gigatexal 4y agoCome back and tell us what happened and the resolution.
- medguru 4y agohttps://news.ycombinator.com/context?id=31413856 https://news.ycombinator.com/context?id=31413856
- elithrar 4y agoJust replied. Ultimately it looks like the existing DS records for your domain weren't removed (and you can see that in your DNSViz output). Still have some questions for "how" it was working beforehand (see the email for those). For others: I'll let the OP share what details they would like to, as this is their domain.
- quinncom 4y agoIs there a way to pay for priority support while on a free plan? I'm nervous about migrating a domain to CF which is used for glue records, and want to have immediate support access if something goes wrong.
- elithrar 4y agoThe $20/mo Pro plan includes formal support (one of the big perks of Pro!)