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This is the exact opposite of my experience at AWS. Amazon is all about blameless fact finding when it comes to root cause analysis. Your company just hired a
by ashr 5y ago
This is the exact opposite of my experience at AWS. Amazon is all about blameless fact finding when it comes to root cause analysis. Your company just hired a not so great engineer or misunderstood him.
- Insanity 5y agoAdding my piece of anecdata to this.. the process is quite blameless. If a postmortem seems like it points blame, this is pointed out and removed.
- swiftcoder 5y agoBlameless, maybe, but not repercussion-less. A bad CoE was liable to upend the team's entire roadmap and put their existing goals at risk. To be fair, management was fairly receptive to "we need to throw out the roadmap and push our launch out to the following reinvent", but it wasn't an easy position for teams to be in.