I agree. I had to provide tech support for Blackberry users before the iPhone. I personally was a Danger Hiptop user which I found to be much better. The prima

I agree. I had to provide tech support for Blackberry users before the iPhone. I personally was a Danger Hiptop user which I found to be much better. The primary interaction on the Blackberry was the scrollwheel on the side and every action felt like scrolling through contextual menus endlessly.