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You're right about the financial expected value, but I think you might be disregarding the trust aspect of the transaction, which I think was why Airbnb was so
by go37pi 15y ago
You're right about the financial expected value, but I think you might be disregarding the trust aspect of the transaction, which I think was why Airbnb was so successful. Buying into the brand reinforces a particularly optimistic world view that people who are likely to use Airbnb enjoy.
Plus, when you are giving your key to another person, the risk is not just monetary, but the additional emotional risk of just being violated. I think it was very telling that EJ was particularly betrayed by the lies in the ongoing email updates and not just the monetary loss.
- jamesteow 15y agoExactly. People (including myself who used the service) felt that it was more legit than Craigslist when in fact, they have the same financial protection.
- AndyJPartridge 15y agoWith respect, your misconception on safety levels are not a fault of AirBnB. It's our trusting nature. I've read lots of the discussions about this today, and I think I'm the first to post this: http://www.airbnb.com/home/safety http://www.airbnb.com/home/safety It is no better or worse than Craigslist, as humans are involved. Some humans always screw things up for the rest of us.