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I deal with FB mods in Athens, Greece. This job is subcontracted to tech support company that usually handles phones. Low skilled, unqualified work, done mostly

I deal with FB mods in Athens, Greece. This job is subcontracted to tech support company that usually handles phones. Low skilled, unqualified work, done mostly by students for a year after school. Working conditions and pay are ok for Greece. There is no trauma, worst stuff is soft core p#rn. Most of them work from home, as mandated by Greek gov.

saltyshake 6y ago
If they WFH, then nothing will prevent them from 'copying' any material they want, even if by cellphone photo of the computer screen, no?
- throw2838 6y ago
  Well, in office there was very strict no smart phone policy. Privacy laws were big issue when WFH started in march. This company also does phone support for other clients, and handles credit cards. There are huge fines. I am not sure how they made it compliant for FB. Propably sensitive stuff is still handled from office. But if you have privacy expectation on fb...
  - Twaway45609 6y ago
    They certainly hide also your personal information like name, peofike picture, etc... So at the end its just moderating texts or pictures without an author? Maybe they also automatically replace names in text? I dont think that would hurt anyone then
    - saltyshake 6y ago
      Child abuse pictures/videos can still be shared or sold online easily without PII. Other exceptions are celebrities or the difficulty in identifying PII in text.
      - throw2838 6y ago
        Facebook is the Silkroad 3.0 LOL Why would anyone use FB for that? It is already very hard to run legal sex related groups on FB. Registration is pain etc.. Some other social networks are full of porn, but even those have zero tolerance for this.
      - tomp 6y ago
        Couldn't you just watermark all photos before showing them to workers? Probably wouldn't stand to sophisticated attacks but would guard against theft from "low-skilled" employees...
    - raverbashing 6y ago
      Well if the content is being reported it is more likely public already or "almost public" (a big group or someone with lots of contacts) So I think the privacy expectation for that kind of thing is low.
uniqueid 6y ago
How do these mods avoid the disturbing material? The information I've encountered on this topic is a pile of employees and journalists on one side painting a grim picture of life as a FB mod, and this one throwaway account on HN implying it's not so bad. Forgive me if I find that hard to believe.
- vorticalbox 6y ago
  Blind luck or maybe there isn't as much disturbing material on Facebook as one is lead to believe.
  - uniqueid 6y ago
    That would surprise me greatly. In my online life I've seen stomach-turning troll content everywhere from Duolingo to bitcoin forums. But really, hasn't everyone?
    - herewegoagain2 6y ago
      Not really, no.
      - uniqueid 6y ago
        I actually only added that line as a postscript to not sound like I was making some kind of feeble boast. Ie: 'I've seen things you people wouldn't believe: racist memes on Etsy, animal carcasses on glassdoor.com...'
        herewegoagain2 6y ago
        And I actually really wonder if other people see such things, because I really don't. Not saying they don't exist, but they don't seem to get pushed into my "timelines". What you could find if you were looking for it I don't know. I've seen Goatse, though - maybe it's just that everything else pales in comparison.
    - 6y ago

saltyshake 6y ago

If they WFH, then nothing will prevent them from 'copying' any material they want, even if by cellphone photo of the computer screen, no?

throw2838 6y ago
Well, in office there was very strict no smart phone policy. Privacy laws were big issue when WFH started in march. This company also does phone support for other clients, and handles credit cards. There are huge fines. I am not sure how they made it compliant for FB. Propably sensitive stuff is still handled from office. But if you have privacy expectation on fb...
- Twaway45609 6y ago
  They certainly hide also your personal information like name, peofike picture, etc... So at the end its just moderating texts or pictures without an author? Maybe they also automatically replace names in text? I dont think that would hurt anyone then
  - saltyshake 6y ago
    Child abuse pictures/videos can still be shared or sold online easily without PII. Other exceptions are celebrities or the difficulty in identifying PII in text.
    - throw2838 6y ago
      Facebook is the Silkroad 3.0 LOL Why would anyone use FB for that? It is already very hard to run legal sex related groups on FB. Registration is pain etc.. Some other social networks are full of porn, but even those have zero tolerance for this.
    - tomp 6y ago
      Couldn't you just watermark all photos before showing them to workers? Probably wouldn't stand to sophisticated attacks but would guard against theft from "low-skilled" employees...
  - raverbashing 6y ago
    Well if the content is being reported it is more likely public already or "almost public" (a big group or someone with lots of contacts) So I think the privacy expectation for that kind of thing is low.

uniqueid 6y ago

How do these mods avoid the disturbing material? The information I've encountered on this topic is a pile of employees and journalists on one side painting a grim picture of life as a FB mod, and this one throwaway account on HN implying it's not so bad. Forgive me if I find that hard to believe.

vorticalbox 6y ago
Blind luck or maybe there isn't as much disturbing material on Facebook as one is lead to believe.
- uniqueid 6y ago
  That would surprise me greatly. In my online life I've seen stomach-turning troll content everywhere from Duolingo to bitcoin forums. But really, hasn't everyone?
  - herewegoagain2 6y ago
    Not really, no.
    - uniqueid 6y ago
      I actually only added that line as a postscript to not sound like I was making some kind of feeble boast. Ie: 'I've seen things you people wouldn't believe: racist memes on Etsy, animal carcasses on glassdoor.com...'
      - herewegoagain2 6y ago
        And I actually really wonder if other people see such things, because I really don't. Not saying they don't exist, but they don't seem to get pushed into my "timelines". What you could find if you were looking for it I don't know. I've seen Goatse, though - maybe it's just that everything else pales in comparison.
  - 6y ago