Used to use Car2Go all the time on holiday, recently had major problems re-activating my account after they became Share Now. Staff still answered the phone as

Used to use Car2Go all the time on holiday, recently had major problems re-activating my account after they became Share Now. Staff still answered the phone as "Drive now", it was a very confusing experience, which concluded with "wait 7 days for a human to review your account". Perhaps if they made sign up easier, they wouldn't be struggling!