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The root problem is the culture at Boeing and the FAA has shifted from safety first to profit first. The investigative reporting from The Seattle Times[0] indi

The root problem is the culture at Boeing and the FAA has shifted from safety first to profit first. The investigative reporting from The Seattle Times[0] indicates that safety engineers were pressured to avoid delays to rush out a competitor to the A320. Furthermore, their safety analysis was based on flawed assumptions to meet an artificial constraint of not requiring pilot simulator training in order to appease the airlines they were selling to. Finally, the FAA is allowing industry to self-certify critical systems with lax oversight. It is easy to get lost in the technical details of why a particular catastrophe happens. The common throughline is a broken culture where deviance is normalized and those who speak out are ignored. It's the same story with Chernobyl, Fukushima, the El Faro, the USS Fitzgerald and USS John S. McCain, Air France 447, and now the 737 Max. [0] - https://www.seattletimes.com/seattle-news/times-watchdog/the-inside-story-of-mcas-how-boeings-737-max-system-gained-power-and-lost-safeguards/ https://www.seattletimes.com/seattle-news/times-watchdog/the...

Aeolun 7y ago
> The root problem is the culture at Boeing and the FAA has shifted from safety first to profit first. So the same problem that pervades society everywhere now? I’m not sure if that wasn’t the case before, but it feels to me that people previously wanted to make lots of money by building great products, and they’ve just left the ‘building great products’ part behind.
- karl_schlagenfu 7y ago
  The difference is, most products aren't safety critical like aeroplanes.
- mycall 7y ago
  That is exaggerated. It doesn't pervade everywhere.
- shaki-dora 7y ago
  Despite the 737 Max fiasco, airplanes today are far safer than ever before. Since 1970, annual deaths have been cut by >80%, while air traffic has increased by a factor of 10. Cars have seen similar improvements. So have food hygiene, workplace safety, and most any measurable safety record I can think of.
  - simion314 7y ago
    You are using statistics wrong here, FAA process changed , Boeing entered a panic mode so their process changed too, applying statistics from the past where processes were different(FAA did its job and Boeing was no cutting corners) is incorrect. We need new statistics, and this are the stats for the recent Boeing plane where the MAX crashed 2 times, first crash was blamed on the pilots and no serious urgent investigation was performed, the MCAS issues that were discovered were trivialized, still Beoing is trying to shift t6he blame on a bad software and not on the actual causes . My point is that you can't use statistics that way, there are rules on how to apply them correctly and many pitfalls when applying statistics in real world scenarios.
    - shaki-dora 7y ago
      No, I'm using statistics exactly as intended. Last year was much safer than any year in the 20th century, and so will this year be. You have some ideas about how everything used to be better in the past, and you're trying to hold onto them in the face of overwhelming evidence to the contrary. There isn't some sudden increase in the pressure to earn money that wasn't there in, say, 2008. And while the 737 Max process was obviously flawed, the argument above was that somehow there are fundamental problems across companies and industries, not just a single model. Quote from above: > So the same problem that pervades society everywhere now? [I]t feels to me that people just left the ‘building great products’ part behind. While evidence of a breakdown in Boeing's ability to design safe planes would indeed lag, there are many other critical processes where regressions would show rather quickly, such as maintenance, fuel quality, air traffic control, IT security, etc.
      - simion314 7y ago
        Maybe you want to state it more clearly, like in math so I can have a better idea what you are talking about. I think I missunderstood you anyway, because I was thinking at airplane crashes statistics and not at the entire world industry. In statistics you need some basic things to be true, like you need true random independent events, or sometimes a theorem apply only if the distribution of the events is known to have some properties. What I understood you were implying (I was wrong, sorry) and other comments too, is that if we look at Boeing crashes (not MAX) for latest N years (but we exclude older incidents) then we can conclude things about the future statistics of the MAX. About the rest of the industry I agree that most things got better. But for example in car industry there was a lot of competition and a lot of regulation bout safety and pollution that forced the companies to be better, if you had only 2 car making companies and have them self approve then we may get in the same situation as with the MAX.
- tluyben2 7y ago
  There are still companies that do that; the ones I'm aware off are mostly from Germany and Japan. Like assembly line robots, but also Panasonic (and maybe Fujitsu; haven't tried them for a while, but I used to be a big fan of their 2-in-1's P1510 rang) laptops (especially the Japan-only ones). They would not sell anywhere else because they are crazy priced, but they are virtually indestructible and go on forever.
_Codemonkeyism 7y ago
"The common throughline is a broken culture where deviance is normalized and those who speak out are ignored." The must read on the issue says so too. "The Seven Signs of Ethical Collapse: How to Spot Moral Meltdowns in Companies", Marianne M. Jennings
- phs318u 7y ago
  Thanks for the steer. Wasn’t aware of this. Just read her presentation and loved it.
lkrubner 7y ago
Fukushima? That doesn't belong on the list. There is some limit to any engineering decision. Complaining about MCAS is totally reasonable, but it would be unreasonable to argue "The Air Max is not safe because if I hit it with enough Stingray missiles it won't fly anymore." Like, yeah? No kidding? Fukushima was designed to survive the earthquake, and it did, it just wasn't designed to survive the earthquake and also the tsunami.
- dreamcompiler 7y ago
  But it could have been quite easily by simply siting the backup generators above ground. That was a stupid design error. Tsunamis are not unknown in Japan after all.
  - afthonos 7y ago
    I refrain from using “simply” or “just” unless I am the person expected to design or fix the problem. Ahead of time. Saying after a disaster caused by the most powerful earthquake ever recorded in Japan[0] that the solution was “simply” to do some coincidentally simple-sounding thing is not credible. [0] https://en.m.wikipedia.org/wiki/2011_Tōhoku_earthquake_and_tsunami https://en.m.wikipedia.org/wiki/2011_Tōhoku_earthquake_and_t...
    - mikekchar 7y ago
      Yeah, this is something that I think doesn't really resonate with people well. The reactor site is 25 meters above sea level. I'm not exactly sure how high the generators were, but they were well above the level that experts thought was safe at the time. The earthquake was a 1 in 1000 year event and so there was no data on record to help them model the resultant tsunami. In the years following the tsunami, the way people modelled waves radically changed based on the new data. There are a couple of caveats. First, there were markers saying that an historic tsunami had come in much higher than models would have predicted. However, the are very old. It's just a rock stuck in the ground with some writing on it. Stuff like that is all over Japan (there are lots of markers around where I live -- I don't think anybody pays any attention to them at all. Probably we should, but usually they just mark boring stuff ;-) ). It's like seeing a roman road marker in Europe. Interesting, but not really note worthy. It's only after the tsunami that people saw the markers and said, "Holy cow. There's a marker here showing that a tsunami came up this far". Even then it's a far cry from seeing that to saying that we need to invalidate all our wave building models. Secondly, I think there is some evidence that in a few years preceding the tsunami that researchers were getting worried that their wave models were not correct. I think it's even the case that nuclear plant companies were aware of this. When I first moved to Japan in 2007, there used to be a section of the Meteorological Agency of Japan that showed, among other things, a map of the farthest in a tsunami would theoretically go for all parts of Japan. It also listed maximum wave size for every single place along the coast. It noted places where sea walls were not high enough and estimated worst case damages and numbers of casualties. Around about 2009 it disappeared. I tried to find out where it went and the response I got was that it needed to be updated and that it would return at some point in the future. Of course, it never came back. At the same time, I've heard that literally a few years before the Tohoku earthquake that there was serious debate about whether or not the wave models were correct. However, I think it's pretty clear that in 1967 when they started construction at Fukushima they had absolutely no idea that they were building in a potentially unsafe area. It really sucks and I think it's fair to say that as humans we probably have too much hubris when it comes to our science. That fact that you have no reasonable way of knowing that you are making a mistake doesn't mitigate the problems that result from that mistake.

Aeolun 7y ago

> The root problem is the culture at Boeing and the FAA has shifted from safety first to profit first. So the same problem that pervades society everywhere now? I’m not sure if that wasn’t the case before, but it feels to me that people previously wanted to make lots of money by building great products, and they’ve just left the ‘building great products’ part behind.

karl_schlagenfu 7y ago
The difference is, most products aren't safety critical like aeroplanes.
mycall 7y ago
That is exaggerated. It doesn't pervade everywhere.
shaki-dora 7y ago
Despite the 737 Max fiasco, airplanes today are far safer than ever before. Since 1970, annual deaths have been cut by >80%, while air traffic has increased by a factor of 10. Cars have seen similar improvements. So have food hygiene, workplace safety, and most any measurable safety record I can think of.
- simion314 7y ago
  You are using statistics wrong here, FAA process changed , Boeing entered a panic mode so their process changed too, applying statistics from the past where processes were different(FAA did its job and Boeing was no cutting corners) is incorrect. We need new statistics, and this are the stats for the recent Boeing plane where the MAX crashed 2 times, first crash was blamed on the pilots and no serious urgent investigation was performed, the MCAS issues that were discovered were trivialized, still Beoing is trying to shift t6he blame on a bad software and not on the actual causes . My point is that you can't use statistics that way, there are rules on how to apply them correctly and many pitfalls when applying statistics in real world scenarios.
  - shaki-dora 7y ago
    No, I'm using statistics exactly as intended. Last year was much safer than any year in the 20th century, and so will this year be. You have some ideas about how everything used to be better in the past, and you're trying to hold onto them in the face of overwhelming evidence to the contrary. There isn't some sudden increase in the pressure to earn money that wasn't there in, say, 2008. And while the 737 Max process was obviously flawed, the argument above was that somehow there are fundamental problems across companies and industries, not just a single model. Quote from above: > So the same problem that pervades society everywhere now? [I]t feels to me that people just left the ‘building great products’ part behind. While evidence of a breakdown in Boeing's ability to design safe planes would indeed lag, there are many other critical processes where regressions would show rather quickly, such as maintenance, fuel quality, air traffic control, IT security, etc.
    - simion314 7y ago
      Maybe you want to state it more clearly, like in math so I can have a better idea what you are talking about. I think I missunderstood you anyway, because I was thinking at airplane crashes statistics and not at the entire world industry. In statistics you need some basic things to be true, like you need true random independent events, or sometimes a theorem apply only if the distribution of the events is known to have some properties. What I understood you were implying (I was wrong, sorry) and other comments too, is that if we look at Boeing crashes (not MAX) for latest N years (but we exclude older incidents) then we can conclude things about the future statistics of the MAX. About the rest of the industry I agree that most things got better. But for example in car industry there was a lot of competition and a lot of regulation bout safety and pollution that forced the companies to be better, if you had only 2 car making companies and have them self approve then we may get in the same situation as with the MAX.
tluyben2 7y ago
There are still companies that do that; the ones I'm aware off are mostly from Germany and Japan. Like assembly line robots, but also Panasonic (and maybe Fujitsu; haven't tried them for a while, but I used to be a big fan of their 2-in-1's P1510 rang) laptops (especially the Japan-only ones). They would not sell anywhere else because they are crazy priced, but they are virtually indestructible and go on forever.

_Codemonkeyism 7y ago

"The common throughline is a broken culture where deviance is normalized and those who speak out are ignored." The must read on the issue says so too. "The Seven Signs of Ethical Collapse: How to Spot Moral Meltdowns in Companies", Marianne M. Jennings

phs318u 7y ago
Thanks for the steer. Wasn’t aware of this. Just read her presentation and loved it.

lkrubner 7y ago

Fukushima? That doesn't belong on the list. There is some limit to any engineering decision. Complaining about MCAS is totally reasonable, but it would be unreasonable to argue "The Air Max is not safe because if I hit it with enough Stingray missiles it won't fly anymore." Like, yeah? No kidding? Fukushima was designed to survive the earthquake, and it did, it just wasn't designed to survive the earthquake and also the tsunami.

dreamcompiler 7y ago
But it could have been quite easily by simply siting the backup generators above ground. That was a stupid design error. Tsunamis are not unknown in Japan after all.
- afthonos 7y ago
  I refrain from using “simply” or “just” unless I am the person expected to design or fix the problem. Ahead of time. Saying after a disaster caused by the most powerful earthquake ever recorded in Japan[0] that the solution was “simply” to do some coincidentally simple-sounding thing is not credible. [0] https://en.m.wikipedia.org/wiki/2011_Tōhoku_earthquake_and_tsunami https://en.m.wikipedia.org/wiki/2011_Tōhoku_earthquake_and_t...
  - mikekchar 7y ago
    Yeah, this is something that I think doesn't really resonate with people well. The reactor site is 25 meters above sea level. I'm not exactly sure how high the generators were, but they were well above the level that experts thought was safe at the time. The earthquake was a 1 in 1000 year event and so there was no data on record to help them model the resultant tsunami. In the years following the tsunami, the way people modelled waves radically changed based on the new data. There are a couple of caveats. First, there were markers saying that an historic tsunami had come in much higher than models would have predicted. However, the are very old. It's just a rock stuck in the ground with some writing on it. Stuff like that is all over Japan (there are lots of markers around where I live -- I don't think anybody pays any attention to them at all. Probably we should, but usually they just mark boring stuff ;-) ). It's like seeing a roman road marker in Europe. Interesting, but not really note worthy. It's only after the tsunami that people saw the markers and said, "Holy cow. There's a marker here showing that a tsunami came up this far". Even then it's a far cry from seeing that to saying that we need to invalidate all our wave building models. Secondly, I think there is some evidence that in a few years preceding the tsunami that researchers were getting worried that their wave models were not correct. I think it's even the case that nuclear plant companies were aware of this. When I first moved to Japan in 2007, there used to be a section of the Meteorological Agency of Japan that showed, among other things, a map of the farthest in a tsunami would theoretically go for all parts of Japan. It also listed maximum wave size for every single place along the coast. It noted places where sea walls were not high enough and estimated worst case damages and numbers of casualties. Around about 2009 it disappeared. I tried to find out where it went and the response I got was that it needed to be updated and that it would return at some point in the future. Of course, it never came back. At the same time, I've heard that literally a few years before the Tohoku earthquake that there was serious debate about whether or not the wave models were correct. However, I think it's pretty clear that in 1967 when they started construction at Fukushima they had absolutely no idea that they were building in a potentially unsafe area. It really sucks and I think it's fair to say that as humans we probably have too much hubris when it comes to our science. That fact that you have no reasonable way of knowing that you are making a mistake doesn't mitigate the problems that result from that mistake.