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The only way to get SLA credits is requesting it. This is very disappointing. SLA CREDITS If you believe your paid application experienced an SLA viola
by anonfunction 7y ago
The only way to get SLA credits is requesting it. This is very disappointing.
SLA CREDITS
If you believe your paid application experienced an SLA violation
as a result of this incident, please populate the SLA credit request:
https://support.google.com/cloud/contact/cloud_platform_sla
- fouc 7y agoThat does seem questionable. They should be able to detect who was affected in the first place.
- Wintereise 7y agoThey can. It's a cost minimization thing, a LOT of people don't want to bother with requesting despite being eligible. This prevents people from pointing the finger at them for not providing SLA credits.
- jbigelow76 7y agoSLACreditRequestsAAS? Who's with me, all I need is a co-founder and an eight million dollar series A round to last long enough that a cloud provider buys us up before they actually have to pay out a request!