5 ms·
All it takes is one information leakage scandal, and customers will abandon Slack at the drop of a hat. It's just a chat app, so it's very easy to replace.
by cuspycode 7y ago
All it takes is one information leakage scandal, and customers will abandon Slack at the drop of a hat. It's just a chat app, so it's very easy to replace.
- AznHisoka 7y agoI am willing to bet that 99% of users will not blink an eye if there was an information leak. See Equifax, Facebook..
- cameronbrown 7y agoBig difference with Corp data. Even FB never leaked that.
- sonnyblarney 7y agoEquifax is a consumer product with uninformed customers, wherein the 'blowback' can't really be had by individual customers, rather, it has to pick up as a media storm. Slack contains a world of sensitive corporate information. Oddly though I don't recall any major email company losing gazillions of emails to a hacker either, but I could be wrong. It's an existential risk for Slack, but not unlike most other SaaS companies as well, so it's just part of the cost of doing business a per the industry.
- philipov 7y agoIt's important not to forget that this isn't about whether Slack is something a company should adopt. Any such risk you can attribute to using Slack will be multiplied a million-fold with a nascent service being developed by a single person or startup. All of these are reasons to continue using Slack instead of switching to Level.