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Cloudflare and FastMail: Your info is safe
- ocdtrekkie 10y agoFor when a FastMail guy shows up here: Thanks for the note on this. And hugs, because I love you. - Happy customer since November.
- cknoxrun 10y agoGroup hug! FastMail is amazing.
- fifteenforty 10y agoAgreed! Paying member for 10 years here :-)
- brongondwana 10y agoThanks for the hugs gang. A bunch of us have been at M3AAWG working on email deliverability and security standards just this week - sitting in a coffee shop in San Mateo right now before flying back to Melbourne again tonight!
- lotsofpulp 10y agoAnother very happy customer since last year! I even like the UI of the webmail. Very snappy!
- pselbert 10y agoFastMail is my first pinned tab. It never slows down, never leaks memory, and has completely alleviated my need for a native mail client. My entire family has an account with no ads and I'm absolutely happy to pay for it.
- caconym_ 10y agoI wish there were more products like FastMail: * It does what it's supposed to do * It doesn't do anything you don't want it to do * It is the product, not you * It works really really really well If Ron Swanson used email at all, he would use FastMail. It is possibly the fastest, most responsive, most reliable graphical mail client I've used, native apps included.
- darrmit 10y agoHappy customer since 2014 and will be forever! Love the service and their values.
- qrbLPHiKpiux 10y agoThank you FM. A happy subscriber
- hackuser 10y agoWould one of the apparently many happy FM subscribers share details of what kind of security they provide? (It bears repeating: No email can be very secure.)
- fredcy 10y agohttps://www.fastmail.com/help/ourservice/security.html https://www.fastmail.com/help/ourservice/security.html - happy FM subscriber for 3 years
- Veratyr 10y agoAlso I didn't see it directly mentioned on that page, they're not subject to US law enforcement requests (unless they go through a Mutual Assistance treaty request) and there's nothing like an NSL in Australia: https://blog.fastmail.com/2013/10/07/fastmails-servers-are-in-the-us-what-this-means-for-you/ https://blog.fastmail.com/2013/10/07/fastmails-servers-are-i...
- nsajko 10y agoBut see: https://en.wikipedia.org/wiki/Five_Eyes https://en.wikipedia.org/wiki/Five_Eyes
- jsingleton 10y agoTrue, but probably still better than the US or UK: https://protonmail.com/blog/investigatory-powers-bill-email-privacy/ https://protonmail.com/blog/investigatory-powers-bill-email-... Their EU servers are in the Netherlands. Although I guess it's hard to know if any EU traffic goes to the US servers. Australia does have similar laws but it seems they don't apply in this case: https://blog.fastmail.com/2015/04/09/fastmail-is-not-required-to-implement-the-australian-metadata-retention-laws/ https://blog.fastmail.com/2015/04/09/fastmail-is-not-require...
- DashRattlesnake 10y agoThey support multiple kinds of 2FA tokens (Yubikey, U2F, Google Authenticator, and others). I was even able to disable the phone-based 2FA, which means my account can't be hijacked by someone who's stolen my mobile number [1]. That also means I could get locked out if I lose all my tokens, but I'm willing to take the risk since I have my own domain, which could be easily ported to a new account. [1] https://www.forbes.com/sites/laurashin/2016/12/20/hackers-have-stolen-millions-of-dollars-in-bitcoin-using-only-phone-numbers/#39f31f438bad https://www.forbes.com/sites/laurashin/2016/12/20/hackers-ha...
- mxuribe 10y agoNow that is how a company pro-actively communicates to their userbase and the public at large! Honest information but inspiring confidence in their platform as well as their support. Well done fastmail! Kudos!!
- cakoose 10y agoJust to be fair, this is an instance of pro-actively communicating good(ish) news. Not everyone does this, so of course it's good to encourage more of it, but it's much easier than pro-actively communicating bad news.
- uladzislau 10y agoI'm wondering if Fastmail provides better deliverability of incoming emails (have issues with lost emails in free Gmail account)? Also if something goes wrong is there a mitigation plan in place to recover data and restore access of the user? That's another major concern - to lose access to the account and not be able to recover it - because Gmail has no support.
- ocdtrekkie 10y agoSince FastMail is a paid service, FastMail has actual customer service. Additionally, they have information about your payment methods on file, so they have more information that can be used to verify your identity than the average free service. I do not know their specific policy on what level of identity confirmation is required though, if they do indeed allow account recovery in this manner. You can, of course, get an account recovery code, or reset using your phone, as is pretty common. A key difference though, regarding support, is that if your account gets suspended, there's a path with real humans to get it reactivated. Most Google account issues I've heard of aren't "loss of password" so much as "Google has banned you and has no appeal process". Regarding deliverability of incoming mail, I will say I've found their web client refreshes faster when inbound mail comes in than Gmail, and when waiting for mail from other common services I've found they arrive faster since switching from Gmail.
- regecks 10y ago> I've found their web client refreshes faster when inbound mail comes in than Gmail Yes! One of my favorite FastMail features. Same is true for push notifications. I now get annoyed at the delay on my work accounts (G Suite).
- _RPM 10y agoFuck. I use cloud flare for MX records to ensure I don't completely rely on FastMail for everything.
- deleted 10y ago[deleted]
- phyzome 10y agoThat shouldn't be relevant to this bug, though.
- brongondwana 10y agoPretty sure they're not affected by this thing - it was just http proxy rewriting logic. (having said that - you may as well rely on us for MX records if all the delivery is coming to us - our DNS infrastructure is more widely distributed than basically anything else for exactly that reason)
- stevekemp 10y agoSwitching to Route53, Dyn, or similar should be a cheap and easy process.
- toomuchtodo 10y agoThanks FastMail folks. I still use Gmail primarily (multiple labels per message feature), but I pay for an account so that you're still around when I need you to be.
- vvpan 10y agoHm, what's preventing the switch?
- kellymartini 10y agoI'm not OP, but the answer to your question is in his post: the main thing I miss about Gmail is the tagged labels, which make a lot more sense than folders and are quite an improvement in usability. Other than that, I'm much happier with FastMail.
- brongondwana 10y agoYou'll be happy to hear that the JMAP work we're doing will make labels a lot easier to do on the FastMail interface (on the downside, we can't yet account quota cheaply for that, so a message with multiple labels will count multiple times towards your quota usage at first)
- rerx 10y agoThat sounds intriguing! Is there a write-up about what you are going to do with labels?
- kevindqc 10y agoIs it better to use two different domains for API and static content then, in order for cookies to be only sent to the API domain/subdomain? That way, if there are requests to the static content that's served by a CDN (ie: Cloudflare), it won't contain sensitive cookie information?
- michaelmior 10y agoThis is good practice anyway because it avoids the overhead of sending cookies for static content when they're not needed.
- dylz 10y agoCloudflare forces a cfduid cookie no matter what, even on pure-static-caching
- michaelmior 10y agoThis would still save you having to send all other cookies from your non-static domain.
- dc2447 10y agoIn HTTP2 the opposite is true. Single domain will help you with performance
- Buge 10y agoActually with http2 you can multiplex requests for multiple domains within a single connection. As long as the DNS for the domains is the same IP, and you have a single certificate covering both domains.
- nawtacawp 10y agoLove fastmail -- I have six domains. I can send/receive from whatever address I want.
- StavrosK 10y agoI should just bite the price bullet and move to them. I've moved everything else off Google (even search), it's about time I move my email too.
- braveo 10y agoI've been using FastMail for several years and have nothing but good things to say. You can configure gmail to forward everything to a different email account, that's what I did when I moved. I have filters in SmarterMail that filter the incoming mail from gmail accordingly.
- StavrosK 10y agoWhat stops me currently is that free is less than $50, but, then again, I've been having issues with Gmail being shitty when using alternate domains for emails. Everything shows up as "stavros@somedomain.com via someotherdomain.com", does FastMail do that too? I ended up using Mailgun to send email just to get rid of this stupidity.
- stephenhuey 10y agoIs it stupidity or transparency since they don't know for sure it's legit? Just be a good netizen and use SPF and DKIM for that. https://support.google.com/mail/answer/1311182?hl=en https://support.google.com/mail/answer/1311182?hl=en http://stackoverflow.com/questions/8236312/how-to-remove-via-and-server-name-when-sending-mails-with-php http://stackoverflow.com/questions/8236312/how-to-remove-via...
- StavrosK 10y agoI did use both, they had a weird bug where if you used both, it would show you the "via", and only hide it if you didn't use both. I wrote this up when I discovered it, as it's very counter-intuitive: https://www.stavros.io/posts/how-properly-configure-google-apps-email/ https://www.stavros.io/posts/how-properly-configure-google-a...
- temp246810 10y agoI had high hopes for fastmail and it's an awesome product, just not quite ready for me yet. I'm not yet at a point where I need to lug my reading glasses everywhere - provided I can adjust font sizes on my phone. The fastmail app is just a wrapper over the mobile site and you can't adjust the font size. The font as it is is tiny and unusable for me. I contacted support and while they were curteous and prompt, they basically said too bad and refused to give me a refund, even though I had purchased the year subscription just a few days before. Still have good things to say about them, just wish the app were more accessible.
- rhblake 10y agoHave you tried a "real" email app (i.e., one that's not just a wrapper)? I've used K9 (Android) + FastMail for many years and it's been great. K9 has tons of features, including letting you choose font size (with some granularity - e.g. you can have different sizes for from/subject/body, folder/message view, etc.).
- temp246810 10y agoGood tip I'll try k9 out, thanks!
- ivm 10y agoWhat amazes me in Fastmail is how fast their web UI both on desktop and mobile. Especially compared to Gmail but it's also more responsive than Slack or Trello.
- ocdtrekkie 10y agoThe fact that I can seemingly load and scroll to the end of a 5,000 email list with no discernable loading, is pretty stunning. It's not like an endless scrolling app where it has to load the next x items or anything, you can scroll pretty much instantly to the bottom.
- zer0t3ch 10y agoIt does look crazy fast. I'd love to try it, but not worth the cost for personal use.
- morganvachon 10y agoAs someone who switched away from all Google products, including Gmail, I can definitely say it's worth the cost to me. In fact, I'd pay more than the current rate, now that I've had a chance to really use the service. It is fluid and fast in every browser I've thrown at it, including the work-required IE10. In my opinion, the only thing they could do better is to provide an API for their file storage module, and I believe that is in the works. You get what you pay for, and while Gmail is a good web client it is far from the best. Fastmail beats it hands down as far as I'm concerned.
- zer0t3ch 10y agoI've already (mostly) moved away from google, at least for email. This isn't Google vs. Fastmail to me, this is Fastmail vs. Zoho. (Which I already have a free account with for my domain)
- uladzislau 10y agoAfter loosing a bunch of important emails undelivered to my free Gmail account I actually want to pay for the service.
- agentgt 10y agoI have been exploring other email services. I was checking out protonmail recently as fast isn't my top priority. Anyone like protonmail? I'll have to give fastmail a spin soon.
- joe_developer 10y agoFastMail scores pretty well on this comparison of email providers based on privacy: https://thatoneprivacysite.net/simple-email-comparison-chart/ https://thatoneprivacysite.net/simple-email-comparison-chart...
- chmars 10y agoThe scoring does not make sense: FastMail has servers in the US and is domiciled in Australia, a Five Eyes country: https://en.m.wikipedia.org/wiki/Five_Eyes https://en.m.wikipedia.org/wiki/Five_Eyes Mass surveillance and powerful security services do not go together with privacy IMHO.
- jsingleton 10y agoIt does seem a little inconsistent. https://thatoneprivacysite.net/email-chart-formulas/ https://thatoneprivacysite.net/email-chart-formulas/ "Our headquarters are located in Melbourne, Australia with servers at New York Internet and QuadraNet in the USA, and at Switch Datacenters in the Netherlands." https://www.fastmail.com/about/company.html https://www.fastmail.com/about/company.html Maybe this? "We do not participate in, or co-operate with, any kind of blanket surveillance or monitoring. (We also point out that Australia does not have any equivalent to the US National Security Letter, so we cannot be forced to do something without being allowed to disclose it.) ... Unless prohibited by law, we will disclose to the account holder when we receive a warrant for their account." https://www.fastmail.com/about/privacy.html https://www.fastmail.com/about/privacy.html
- jsingleton 10y agoThat's a good site. I wonder why Fastmail has a red mark against business ethics. ProtonMail (and even Gmail) are green (not even yellow). Edit: ProtonMail seem to be better for activism. I guess because of things like: https://protonmail.com/blog/investigatory-powers-bill-email-privacy/ https://protonmail.com/blog/investigatory-powers-bill-email-...
- rb666 10y agoMoved to Fastmail from Google last month, love it!
- nodesocket 10y agoI currently use G Suite, and pay $5 per user per month. FastMail honestly looks like a better client than Gmail, but G Suite provides Google Calendar, Drive, and Docs, which all integrate together beautifully. Hard to justify switching to FastMail for the same cost and losing Drive, Docs, and Calendar.
- jsingleton 10y agoThey do have a calendar, which is something lacking from ProtonMail (although I believe they are working on this). ProtonMail has a free plan and if you only need a single custom domain then it's cheaper than FastMail. FastMail only have a free trial but the standard plan covers multiple domains (you have to pay more for extra domains on ProtonMail). Edit (numbers): FastMail = $50/yr (https://www.fastmail.com/pricing/ https://www.fastmail.com/pricing/) Up to 100 domains (https://www.fastmail.com/help/account/limits.html https://www.fastmail.com/help/account/limits.html) They also do DNS and static website hosting (but not with HTTPS) ProtonMail = $48/yr (https://protonmail.com/pricing https://protonmail.com/pricing) 1 domain, extra domains: $18/yr per domain
- nodesocket 10y agoProtonMail seems to be focusing on high security and encryption as their value prop. My interest and needs are more in the web interface UX, speed, workflows, customization, Exchange (iPhone push) support.
- jsingleton 10y agoFWIW FastMail also comes with file storage and notes.
- grogenaut 10y agoI ginned up this little tool tonight to help people out instead of grepping. https://bleed.cloud/index.html https://bleed.cloud/index.html You can also run the python script on the website anonymously on your computer to dig sites out of your email, which is a good indicator that you have an account with them.