chrisfrantz

5 ms·

1. 31.▲
   by chrisfrantz 3y ago

   Sure, you can mostly do that today with saved segments, merge tags and data variables. Would love to understand how we could do better though!
2. 32.▲
   by chrisfrantz 3y ago

   https://loops.so/pricing Click "view pricing tiers" for all tiers up to 100K :)
3. 33.▲
   by chrisfrantz 3y ago

   To the best of my knowledge, Klaviyo is more focused on e-commerce and Attentive more on e-commerce but especially SMS. I'm not familiar enough with their platforms to give a point-by-point comparison, but we're focused on the nee
4. 34.▲
   by chrisfrantz 3y ago

   Generally, we don’t believe email copy belongs in your code base. You can upload MJML if you’d really like to, along with designing in Figma via an integration, but really your best bet is our editor. We've extended MJML to support add
5. 35.▲
   by chrisfrantz 3y ago

   Thanks, your early support means a lot! Hope we freed you up to spend less time on email and more time on the rest of your company :)
6. 36.▲
   by chrisfrantz 3y ago

   Thank you! API docs here, we should put it more front and center. I will adjust that. https://loops.so/docs/add-users/api-reference#rest-api
7. 37.▲
   by chrisfrantz 3y ago

   Talk to us! We're happy to take a call, email, etc. :) Shoot me an email (chris@loops.so) and happy to walk you through any questions you may have.
8. 38.▲
   by chrisfrantz 3y ago

   that's what we're hoping happens! it should just work so you can get back to work thanks for giving us a try :)
9. 39.▲
   by chrisfrantz 3y ago

   Sure, what we've found is that many companies (including our own) publish a changelog, product update or newsletter at a monthly/weekly cadence. We can help solve for that. There are also quite a few strictly newsletters using us
10. 40.▲
    by chrisfrantz 3y ago

    Thank you!
11. 41.▲
    by chrisfrantz 3y ago

    We do a lot to prevent it, part of the reason we waited to launch. There are also hard caps with the free plan.
12. 42.▲
    by chrisfrantz 3y ago

    Thanks! We're very focused on ease of use so glad it worked out :)
13. 43.▲
    by chrisfrantz 3y ago

    There’s a surprising amount of classifying happening at the content level. If you have a clean ip but then send content that raises flags (includes hot words, adult content, etc) then you’re going to be categorized differently in the inbox
14. 44.▲
    by chrisfrantz 3y ago

    Yeah I noticed they moved to a “hub” model which I think encourages that. Not a bad thing imo, companies were already treating it this way and they just formalized it. Fwiw, this was our first product hunt post for our product.
15. 45.▲
    by chrisfrantz 3y ago

    Sure! Generally, we don’t think email copy belongs in your code base. You can upload MJML if you’d really like to, along with designing in Figma via an integration, but really your best bet is our editor. If we can save a few engineering ho
16. 46.▲
    by chrisfrantz 3y ago

    We actually have a transactional API ( https://loops.so/docs/transactional/guide#sending-your-first... ) so similar in that way. Beyond that, our goal is to offer the single platform for email for your SaaS. So we’r
17. 47.▲
    by chrisfrantz 3y ago

    Thanks!
18. 48.▲
    by chrisfrantz 3y ago

    Nope, hit “view pricing tiers” on the pricing page for a full list of pricing up to 100k contacts. It needs to not be hidden behind a button, that’s on the list.
19. 49.▲
    by chrisfrantz 3y ago

    We’ve moved companies off of Braze already, but we still need to add multi-channel support. We’ll likely add it in the future unless customer needs materially change.
20. 50.▲
    by chrisfrantz 3y ago

    Oh nice! Thanks, yep there’s lots to improve. If you haven’t already, drop us a line in slack or live chat and we’re happy to log feedback then we’ll ping you when it makes its way into the app.
21. 51.▲
    by chrisfrantz 3y ago

    Hah yeah that too! Free, no credit card required.
22. 52.▲
    by chrisfrantz 3y ago

    I would like to! It’s probably a bit further down the line for us. You can do a lot to improved deliverability once you approach it at a platform level. We have access to various datapoints at scale that we can use to help individual users
23. 53.▲
    by chrisfrantz 3y ago

    Thanks! Yep, we often replace CIO for early and mid-stage teams. Pricing, performance and UX are the primary drivers for switching that we have seen so far. We were on Slate previously and actually rewrote our editor to support our switch t
24. 54.▲
    by chrisfrantz 3y ago

    Oof don’t love that! I’ll test with FF later today.
25. 55.▲
    by chrisfrantz 3y ago

    Totally fair, we just launched a week ago (and it went well) so we wanted to keep it up till the end of the month. Will certainly place it in the footer and switch off the upvote portion in the future.
26. 56.▲
    by chrisfrantz 3y ago

    Depends on use case and which tools you’re using today but we try to make gains everywhere we can. In pricing, we try to simplify by ditching the tables and anchoring around one metric. For engineers, our documentation is decent and updated
27. 57.▲
    by chrisfrantz 3y ago

    I would really like to eventually open source core parts of Loops. I think parts of the editor makes sense, including the MJML. We spent an entire weekend extending MJML for Superhuman and it would be cool to release that work some way.
28. 58.▲
    by chrisfrantz 3y ago

    Sorry about that. This link should work and happy to answer any questions here. https://loops.so/pricing
29. 59.▲
    Launch HN: Loops (YC W22) – Email for SaaS Companies

    151 points by chrisfrantz 3y ago|137 comments
30. 60.▲
    by chrisfrantz 3y ago

    hey thanks, loops is going well!