FreshCode

7 ms·

1. 61.▲
   by FreshCode 14y ago

   Whenever I see a new service launched with such a gross misspelling as "fowndr" to "founder", I cringe and place it in my mental "doomed" bin. Wouldn't this service be better off with a longer name or different TLD, e.g. "startupfounders.co
2. 62.▲
   by FreshCode 14y ago

   This is why I love HN. The comments are better than the article.
3. 63.▲
   by FreshCode 14y ago

   Is this based on Eulerian Video Magnification? See http://news.ycombinator.com/item?id=4062216
4. 64.▲
   by FreshCode 14y ago

   Love the Pup branding! Awesome logo.
5. 65.▲
   by FreshCode 14y ago

   "Uncertainty is a common source of anxiety, resulting in dissatisfaction," is an assumption. When I sign up for a new service, I'm not thinking about outages. Conventional wisdom says that reliable services that are always online would be p
6. 66.▲
   by FreshCode 14y ago

   Zappos actually wants little things to go wrong so they can go over-the-top in fixing them. I would not be surprised if they intentionally engineered service failures.
7. 67.▲
   by FreshCode 14y ago

   Maxious, you make good points about reachability. We should be as open to criticism on every channel as we are in encouraging it. Right now we are focusing on our web app (krit.com/m) where customers can leave feedback for nearby venues whe
8. 68.▲
   by FreshCode 14y ago

   I first experienced this when doing customer support for an online music store I built. A technically illiterate customer would email me with a simple question like, "How do I download my music?" even though the download links are right th
9. 69.▲
   The Service Recovery Paradox(blog.krit.com)

   14 points by FreshCode 14y ago|9 comments
10. 70.▲
    by FreshCode 14y ago

    Hey Tom I've actually played AirSpace and your product looks great. Sorry I lobstered* you in with the rest. The marketplace is an interesting concept - I wonder if you'll eventually earn more from that than your product? I'll take a closer
11. 71.▲
    by FreshCode 14y ago

    There's a reason TechCrunch passed on them. Except for Zagster (Bicycle Rental Marketplace), Tweaky (Marketplace for small website changes) and maybe RocketLease (Electronic Lease Applications), these startups strike me as painfully mediocr
12. 72.▲
    by FreshCode 14y ago

    "Your password can't be longer than 16 characters." Is this from Hotmail?
13. 73.▲
    by FreshCode 14y ago

    Read Don't Make Me Think by Steve Krug. http://www.amazon.com/Think-Common-Sense-Approach-Usability/... Read everything on Jakob Nielsen's blog about Usability: http://useit.com/
14. 74.▲
    by FreshCode 14y ago

    It feels like someone inside Cupertino has been saying, "OK, it looks good!" more than they have been saying "No."
15. 75.▲
    by FreshCode 14y ago

    The Microsoft Touch Mouse looks nice. The snarky editorialized title doesn't do the blog post justice. Nowhere does Microsoft imply that these are a "new" type of input device. The article title only mentions, "New Windows 8-ready mice and
16. 76.▲
    by FreshCode 14y ago

    Like loading screens that go faster near the end? I don't know that making the wait time look worse than it already is (40m vs 30m) will please customers.
17. 77.▲
    by FreshCode 14y ago

    I wonder how this be could be applied to customer service, queues and waiting lines outside of loyalty card programs.
18. 78.▲
    by FreshCode 14y ago

    Wow, this is the first positive reported use-case I've heard for Windows 8 "in the wild". Can anyone corroborate this from a non-technical user experience?
19. 79.▲
    by FreshCode 14y ago

    Rock climbing.
20. 80.▲
    by FreshCode 14y ago

    If anything, Apple has shown us that design does matter and I feel like software (especially websites) is getting more usable over time. Your discontent over changing UIs seem like those of a long-time user upset by someone moving their che
21. 81.▲
    by FreshCode 14y ago

    Why even mention the competition? We all know who the tablet incumbent is. I've always been bullish on Microsoft, but Ballmer... A truly great CEO could say something more subtle like, "We have our best people working on Surface and we thin
22. 82.▲
    by FreshCode 14y ago

    Client-side encryption? I don't think that solves a real problem. If it's that sensitive, I would not be putting it on Dropbox anyway. edit: be nicer.
23. 83.▲
    by FreshCode 14y ago

    I don't think anyone would classify "Get Listed on App Store" as a viral social marketing campaign.
24. 84.▲
    by FreshCode 14y ago

    :) It's a combination of two things: 1. The director, Wicus Labuschagne, is a personal friend. He was my first professional web client and needed an explainer video for his portfolio. 2. Here in South Africa the exchange rate is 8.10 ZAR/US
25. 85.▲
    by FreshCode 14y ago

    I like how designers are beginning to feel compelled to point out the disconnect between the old Microsoft and the new. To me this signifies the impending reinvention of the Microsoft brand. Their development tools (like Visual Studio 2012)
26. 86.▲
    by FreshCode 14y ago

    I haven't shown HN yet, but I think our Krit explainer video could be on that list and cost only $550 to make: http://youtu.be/EcSbBb56niI?hd=1
27. 87.▲
    by FreshCode 14y ago

    I've been waiting for MS to wake up to cheaper (and more frequent) upgrades for a long time and I am happy to upgrade at that price.
28. 88.▲
    by FreshCode 14y ago

    I would wager MS wants to foster a stronger Windows App ecosystem and not necessarily App Store profits.
29. 89.▲
    by FreshCode 14y ago

    TortoiseHg is fantastic for Mercurial, but there are no comparable Git GUIs that I know of. Github for Windows looks nice, but it tends to be slightly unstable. In my experience, open source GUIs for open tools generally have that unpolishe
30. 90.▲
    by FreshCode 14y ago

    More contrast, please. I can barely see the green matches on my screen.