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The New Future of Notifications
- stylerapp 11y agoGreat product, I'm on waiting list!
- jsgyfc 11y agoGreat to hear! Be sure to join our Slack and we can iron out details. :)
- TeMPOraL 11y agoThe core of the problem is right there in the language of the article. As a user installing an app, I want to use it to help me with some problem or task I have. Here are things I absolutely don't care about: "user retention", "engagement", "winning me over". You shouldn't need to win me over; if your tool is useful, I will use it. If notifications are timely and relevant, I will enable them. I often get the feeling that people making mobile apps have a sales mindset of their users being cattle that needs to be milked, and then act surprised that the cattle doesn't obey.
- jsgyfc 11y agoThat's fantastic, and I have to say that I treat apps the same way. There's no question that push and other notifications are going to be used for [insert marketing buzzwords], but the core question is who are these notifications intending to benefit - the user or the app sending them? I think that good companies know they can accomplish their goal without being obtuse by using notifications to help vs. sell. We discuss this exact issue in one of our upcoming pieces, the one focusing on users, and we touch on it in the marketing one as well. You'll have to wait a couple days for it though. :)
- TeMPOraL 11y agoI like the way you crystallized those questions. I'm very interested in the coming pieces, I'm curious how you compare the two point of views (of users and app makers), which I believe are in conflict today.
- jsgyfc 11y agoIf you want to, drop me an email and I'll make sure you don't miss them. :) Jordan at latis dot io.