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It should be pointed out that traditional merchant gateway providers (larger, with more resources) are WORSE than stripe in this regard. Prior to stripe, we use

It should be pointed out that traditional merchant gateway providers (larger, with more resources) are WORSE than stripe in this regard. Prior to stripe, we used cybersource. It was a support disaster, to say the least.

damoncali 11y ago
We once asked Auth.net support an API question. The response: "What's an API?"
- leereeves 11y ago
  What kind/level of support? Call center staff don't often know such things.
  - damoncali 11y ago
    It was a long time ago - maybe 2008 - so I don't really recall. We called what seemed most likely to be technical support, and they had no freakin' idea what we were talking about.