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This was really interesting, but it just seems like they chose the wrong fulfilment partner for their warehousing and logistics. I work for a third party wareho
by scriptman 11y ago
This was really interesting, but it just seems like they chose the wrong fulfilment partner for their warehousing and logistics. I work for a third party warehousing and logistics company in AU, but we specialise in receiving orders from external parties in electronic formats and providing tracking information back to the orderer. People think that warehousing/distribution companies are all the same, but there are a lot of different niches. Some are strong with bulk shipping, some with small and fiddly picking, some with large national campaigns that need simultanous delivery. You need to do your research and look for which suppliers are being used by other companies that have a similar distribution profile to you.
- nols 11y agoYeah, that does raise the question of why they chose a company that doesn't normally do what they were looking for in a fulfillment center. It never really covers why exactly they chose Heritage Paper over a different company that focused on smaller ecommerce orders instead of freight.
- fweespeech 11y agoYep. This is 100% right. I've got warehouses that send me things in EDI. I've got warehouses that have me pull something down over sftp in csv or xml. I've got warehouses with bizarre SOAP apis. I've got warehouses with bloody custom REST APIs [that probably cost them $10,000+] sitting on a mac mini that sits in their office. Your comment really should be at the top since this blog post is little more than a warning of "Pick the right fulfillment house or it'll eat 6 months of your life"