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From the article (EDIT: emphasis mine): "Uber screened and trained its drivers, and drivers could get deactivated by Uber for having their rating dip below wha
by amateurpolymath 11y ago
From the article (EDIT: emphasis mine):
"Uber screened and trained its drivers, and drivers could get deactivated by Uber for having their rating dip below what local managers set as a cut-off, for not accepting a certain percentage of trip requests, or for customer complaints.
- subway 11y agoTrip requests only come in when the driver has marked themselves as available. Uber will often offer a guaranteed minimum for a given night if you mark yourself as available. The cut-off is to remove folks from the pool who sit at home declining rides while claiming to be available.
- greggyb 11y agoThis was my understanding (not to mention how the article reads). Thank you for clarifying. Not to be pedantic, but do you have a source handy that indicates this? I would just like to have one for reference.
- subway 11y agoUnfortunately I'm not able to find a public source to confirm that. My information comes purely from knowing and hanging out with drivers.
- greggyb 11y agoSee sibling. The highlighted section would be equivalent (using my analogy from above), to eBay banning a seller who repeatedly offers items, but does not deliver them upon sale. You don't defraud eBay/customers by saying you have a good when you don't actually have it, and you don't defraud Uber/customers by saying you are available to drive when you actually aren't. You can choose when to offer an item for sale, and when you choose to be available to give rides for Uber.