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My Uber driver on Wednesday flat out told me he won't pick up certain racial groups, because they tend to leave lower-than-five-star ratings. It was offensive,
by qeorge 12y ago
My Uber driver on Wednesday flat out told me he won't pick up certain racial groups, because they tend to leave lower-than-five-star ratings. It was offensive, but I understand that his > 4.5 star rating is essential to his well-being.
(This is the modern day equivalent of not being able to hail a cab if you are a person of color.)
Uber & friends will need to fix that, or their drivers are going to keep cherry-picking riders to maintain their ratings and giving a lot of customers bad experiences.
Perhaps they could simply throw out the grumps' ratings (e.g., this rider rated the driver a 2, but that's normal for this rider, so just ignore it).
- omonra 12y agoWhat was the ethnic group he said he wouldn't pick up?