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Thanks for reaching out. Unfortunately, it's a seasonal business so the bulk of our sales comes in November and December and needed to get something besides Pay
by borat4prez 12y ago
Thanks for reaching out. Unfortunately, it's a seasonal business so the bulk of our sales comes in November and December and needed to get something besides PayPal checkout implemented before the Thanksgiving rush. It was just dumbfounding how long it took sales@stripe.com to reply to my e-mails.
The last e-mail we sent was November 25th at 5:50pm and didn't get a reply until November 30th at 5:03pm with "Thanks for clarifying, and I apologize for a delayed response on my end." ..by that time we already found an alternative, got it set up and installed in less than an hour.
- jusben1369 12y agoWhat did you go with and how is it working out for you?
- borat4prez 12y agoIt's called PayStand and don't have any issues so far. Not sure if you're familiar. It works for what we need, a little higher of a rate we were looking to pay (we don't push the transaction fees to our customers which is an option of theirs), but had to implement something in time for the holidays.
- jusben1369 12y agoFascinating. Was completely expecting you to say Braintree. So they look a little like a blended monthly fee and transaction fees with the benefit/incentive being to help you drive as many transactions as you can via non CC options so you aren't paying 2.69% and 30 cents etc.
- borat4prez 12y agoInteresting, haven't heard of them surprisingly. Although it looks as they're a PayPal company.
- rahij 12y agoYep, they were acquired by Paypal.