Looks like it's an Apple / iPhone 'feature' [0] so not directly EE's fault or intention. EE's initial response was quite unhelpful though, probably through misu

Looks like it's an Apple / iPhone 'feature' [0] so not directly EE's fault or intention. EE's initial response was quite unhelpful though, probably through misunderstanding. After all, who expects an unlocked phone to magically lock itself? [0] http://selfhelp.carphonewarehouse.com/SelfHelp/request.do?view()=c%7Bd9c6aeb0-f0d2-11e0-763b-f20203001e3d%7D http://selfhelp.carphonewarehouse.com/SelfHelp/request.do?vi...