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What makes your matchmakers any better than a random stranger? Or a computer algorithm? Or a pile of bricks? I searched through your whole website trying to fig

What makes your matchmakers any better than a random stranger? Or a computer algorithm? Or a pile of bricks? I searched through your whole website trying to figure out why your matchmakers are worth my time and money but it doesn't seem like you've made any attempt to address those concerns, which is extremely odd since their matchmaking skills are the core of your business. Am I missing something? Based on the (lack of) info on your website, your matchmakers really could be random people you pulled off the street.

laurenkay 12y ago
Have a page about our matchmakers that we'll be adding back this week, and you also get more info about your matchmaker after signing up. You're completely right that we should have more info on the matchmakers featured prominently on the site. Appreciate that feedback and will be changing that soon! (In short - they've been with us for the past year and matched thousands of people.)
- imaginenore 12y ago
  You didn't answer the question. He asked you why you think your matchmakers are better. Not for a page about them.
  - laurenkay 12y ago
    We have 5 full-time matchmakers with varied backgrounds, mostly in psychology, theater, and working at other matchmaking agencies. We often get questioned more on what makes our matchmakers good, than another company would get questioned on what makes their engineers, or other employees good. This is both because matchmaking isn't a common profession, and because matchmaking is a majority female profession that tends to get undervalued and not viewed as a 'real' profession. Our matchmakers stay up to date on trends, have exceptionally high EQs, have experience matching thousands of people, and we accept under 1% of people who apply for the job.
    - QuotedForTruth 12y ago
      You get that question more because you're selling a service and thus the matchmakers are your product. A company that sells physical goods like a smart phone dont get asked about their engineers because there is a product to look at. If I was buying a consultant's time for any other business I would also want to know their qualificaitons.
    - imaginenore 12y ago
      And you still didn't answer the question - WHY are they better? Just because they read on psychology, and "have exceptionally high EQs" (what is that?), doesn't make them good. This PR has been a trainwreck. You're the conductor.
      - boyaka 12y ago
        As IQ is to Intelligence Quotient, I assumed that EQ is to Emotional Quotient. So kind of like emotional intelligence. I'm sure I could find much more info about these terms and proper usage with a google search.
    - UrMomReadsHN 12y ago
      Do you have any data or evidence that says matchmakers outperform random chance (random chance within certain parameters, basically age and sexual orientation)? I'd be interested in the odds of two people selected at random forming a relationship vs the odds of two people selected by a matchmaker forming a relationship. As well as two people selected by a computer algorithm vs two people selected by a matchmaker. And two people selected by some random asshole off the street vs two people selected by a matchmaker. I'm guessing not. You need to demonstrate with data your "service" is useful to convince people to use it.
      - TeMPOraL 12y ago
        > You need to demonstrate with data your "service" is useful to convince people to use it. The thing is, you don't. All you need to do is to market the living shit out of this idea, and since no one can reliably answer whether it beats random chance people will use it. You get to earn the benefits for as long as it takes for someone else to actually do the studies that debunk you and then one-up you at marketing.

laurenkay 12y ago

Have a page about our matchmakers that we'll be adding back this week, and you also get more info about your matchmaker after signing up. You're completely right that we should have more info on the matchmakers featured prominently on the site. Appreciate that feedback and will be changing that soon! (In short - they've been with us for the past year and matched thousands of people.)

imaginenore 12y ago
You didn't answer the question. He asked you why you think your matchmakers are better. Not for a page about them.
- laurenkay 12y ago
  We have 5 full-time matchmakers with varied backgrounds, mostly in psychology, theater, and working at other matchmaking agencies. We often get questioned more on what makes our matchmakers good, than another company would get questioned on what makes their engineers, or other employees good. This is both because matchmaking isn't a common profession, and because matchmaking is a majority female profession that tends to get undervalued and not viewed as a 'real' profession. Our matchmakers stay up to date on trends, have exceptionally high EQs, have experience matching thousands of people, and we accept under 1% of people who apply for the job.
  - QuotedForTruth 12y ago
    You get that question more because you're selling a service and thus the matchmakers are your product. A company that sells physical goods like a smart phone dont get asked about their engineers because there is a product to look at. If I was buying a consultant's time for any other business I would also want to know their qualificaitons.
  - imaginenore 12y ago
    And you still didn't answer the question - WHY are they better? Just because they read on psychology, and "have exceptionally high EQs" (what is that?), doesn't make them good. This PR has been a trainwreck. You're the conductor.
    - boyaka 12y ago
      As IQ is to Intelligence Quotient, I assumed that EQ is to Emotional Quotient. So kind of like emotional intelligence. I'm sure I could find much more info about these terms and proper usage with a google search.
  - UrMomReadsHN 12y ago
    Do you have any data or evidence that says matchmakers outperform random chance (random chance within certain parameters, basically age and sexual orientation)? I'd be interested in the odds of two people selected at random forming a relationship vs the odds of two people selected by a matchmaker forming a relationship. As well as two people selected by a computer algorithm vs two people selected by a matchmaker. And two people selected by some random asshole off the street vs two people selected by a matchmaker. I'm guessing not. You need to demonstrate with data your "service" is useful to convince people to use it.
    - TeMPOraL 12y ago
      > You need to demonstrate with data your "service" is useful to convince people to use it. The thing is, you don't. All you need to do is to market the living shit out of this idea, and since no one can reliably answer whether it beats random chance people will use it. You get to earn the benefits for as long as it takes for someone else to actually do the studies that debunk you and then one-up you at marketing.