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Two weeks notice before a service that was meant to help "privately remember your memorable days" deleted all of those memories? Time to find out who runs this
by hnha 12y ago
Two weeks notice before a service that was meant to help "privately remember your memorable days" deleted all of those memories? Time to find out who runs this and never trust them with anything again.
Two weeks is laughably short and disrespectful to your users. If at least they were open about the issue that forces them to shutdown, maybe users would be able to help out by donating to keep it online for longer? Shit like this makes me hate startup culture.
- joycey 12y agoIf it was two weeks notice of actually shutting down the service that's alright, but deleting all past entries in two weeks is way too short.
- shadytrees 12y agoI daresay most people have all their messages saved in their Sent folder.
- MichaelApproved 12y agoWhat would you say is an appropriate amount of time?
- voltagex_ 12y agoDepends how much access you give the Archive Team. I'd say 6 months to a year, depending on userbase size.
- ghuntley 12y agoOhLife is private, ArchiveTeam archives public - whats your point? I'm pretty sure their customer base would feel pretty violated/enraged if private journals were uploaded to the Internet Archive.
- voltagex_ 12y agoSorry, bad example. Don't the Internet Archive keep some private collections?
- UVB-76 12y agoA couple of months at least. It could take more than a couple of weeks for many users to realize the service is shutting down (skip past the email in their inbox, etc.) Even if a user receives notification with the full two weeks notice, they could be on vacation and unable to download the files. They could figure "Oh, I'll make a note to download my stuff when I get home from work" then forget all about it.
- eps 12y agoA couple of months at least notice before a service that was meant to help "privately remember your memorable days" deleted all of those memories? Time to find out who runs this and never trust them with anything again.
- MichaelApproved 12y agoWhat if their development team found other jobs, giving the standard 2 weeks notice. Who will maintain the servers and code for those few months? Sure, the code allowing for the export of data might seem trivial but you still need someone to maintain the system. It's almost guaranteed to need some kind of attention over a couple of months in use. Especially if the export feature was written quickly after the announcement was made. Now, we've decided to maintain a couple of employees for 2 months to support user exports, where will those 2 people work? Will they work from home? Do you have infrastructure in place to allow them full access from home? No? That means they'll need to come into the office. Will it just be the two of them in the office all day on their own? Do they need some kind of HR? What if they find other jobs during this 2 month export process? What about customer service? People will have questions about how to export the data or what to do with it. Does anyone answer those questions over the next few months? What if those people found other jobs. Do you hire and train someone new just for those 2 months?
- hnha 12y agoIt's not your/my/our job to wonder what resources might be needed to keep it running. If you build a service like this, you should have a user-friendly exit plan. At the very least they could be open and honest about what is going on instead of pulling a "thanks for being part of this incredible journey, we've had our fun so now we will let you stand in the rain".
- progx 12y agoWhich members?
- hnha 12y agoI don't understand your question.
- geographomics 12y agoQuite straightforward to find out who runs this, the about page is still up - http://ohlife.com/about http://ohlife.com/about
- aya72 12y agoyou can export your ohlife-diary and import it into maildiary.net and start over. Within a few minutes you have a comparable service running.
- Stronico 12y agoThanks for mentioning MailDiary!