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How do you know how simple it is for a CSR to offer you a refund? I don't. So I asked the CSR to please pass my request on to someone higher up. The response
by jamesbritt 12y ago
How do you know how simple it is for a CSR to offer you a refund?
I don't. So I asked the CSR to please pass my request on to someone higher up.
The response?
Nothing.
Zilch.
Not even the decency to tell me, "No."
I gather then that once Dropbox decides you're not a potential revenue source they can't be bother with even basic consideration.