If we forget for a second the completely incorrect behavior of the Comcast operator. A correct response to a unsatisfied customer would be: My supervisor doesn

If we forget for a second the completely incorrect behavior of the Comcast operator. A correct response to a unsatisfied customer would be: My supervisor doesn't talk to customers. I am the support for the company, if you are not satisfied with me, you can talk to a different operator or file a formal complaint. This is an actual correct response to a conversation that has gone awry,( of course again, assuming the operator is behaving like a decent human being ).