It is a very serious story but the reporting is all a little bit odd, why do they quote the girlfriend who couldn't hear the conversation yet not get the boyfri

It is a very serious story but the reporting is all a little bit odd, why do they quote the girlfriend who couldn't hear the conversation yet not get the boyfriend to recount what "Tom" was talking about, > She overhead a strange conversation with Tom mumbling things like Also frustratingly it seems another case of leveraging their website to ensure they get their refund. > Shortly after being contacted by Business Insider for this story, Airbnb took down the listing and banned the host permanently