From my limited experience working at IBM (7 years ago I interned for a little over a year), I think you're right. A lot of what the author writes is absolutel

From my limited experience working at IBM (7 years ago I interned for a little over a year), I think you're right. A lot of what the author writes is absolutely true, but I think he underestimates the power of a few good teams to lift the company out of something like this.