7 ms·
How do you know? What if, according to Google, the problem was the customer? How do you tell a publisher that their website is not appealing to advertisers such
by motoko 17y ago
How do you know? What if, according to Google, the problem was the customer? How do you tell a publisher that their website is not appealing to advertisers such that the publisher will satisfied? Isn't that implicit in the account cancellation? So why say it again explicitly?
I don't understand what Google could do differently to handle these incidents other than staff handlers to parrot empty reassurances to angry customers.
- fauigerzigerk 17y agoThey could send an automatically generated mail saying: We had to suspend your account because you violated rule X (link to description). To have your account reinstated please do Y or Z so you are not in violation of X. Simple, isn't it?
- motoko 17y agoThat is simple, but Google explicitly states that they will not do that. Instead, Google linked to: https://www.google.com/adsense/support/bin/answer.py?answer=57153 https://www.google.com/adsense/support/bin/answer.py?answer=... Which states: "Why was my account disabled? Can you tell me more about the invalid click activity you detected? Because we have a need to protect our proprietary detection system, we're unable to provide our publishers with any information about their account activity, including any web pages, users, or third-party services that may have been involved. " So, you may submit more information to Google, but Google will not submit any more information to you. Thus, there is no need to entertain a discussion regarding your account ---at the expense of both parties--- as Google will not submit any further information to you. That's reasonable to me.