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Overnight is covered by leaving a client running, with logging. Offline is covered by using a BNC[0]. These solutions are years old, but perhaps less user-frien

Overnight is covered by leaving a client running, with logging. Offline is covered by using a BNC[0]. These solutions are years old, but perhaps less user-friendly than hipchat. There are a plethora of IRC clients to choose from one various platforms, but there's only the one hipchat. IRC is also an open protocol. So, hipchat's only real chance is trying to be the Apple of IRC--they must nail UX and marketing to the tech-hapless to have a real chance. [0] https://en.wikipedia.org/wiki/BNC_(software) https://en.wikipedia.org/wiki/BNC_(software)

eddieroger 12y ago
That's pseudo-persistence, and it's only as stable as the client or bouncer. HipChat and Slack provide actual, stateless history, so you can reboot, logout, sign in from a mobile device, whatever, and pick up where you left off, with notifications in the meanwhile.
15thandwhatever 12y ago
irc is great for a company that consists solely of developers + devops who've been bearding it up for 10+ years. however, for the rest of the world, if you work with a non-dev team (think sales, marketing, customer support), you will really frustrate them when you tell them: "the question you just asked was answered at 3am last night, if you just scrollback..." ...god forbid you lose power (like san francisco in a heat wave last week) or you could just choose to really frustrate your IT person(s) by telling them they need to install and maintain irc clients + bncs across multiple operating systems for your users, that automatically start up and join the right channels when the user logs in. or you could just frustrate all of your mobile users by draining their battery (and potentially their data plan) by telling them to stay connected to irc 24/7 from their phones via a mobile irc client, or hold a companywide training session on how to install an ssh client + screen-reattach + navigate irssi from a touchscreen phone. or you could further frustrate your users by telling them irssi includes search as long as they learn the syntax of /lastlog. i'm not even going to touch screenshots. user-friendly > neckbeard. pay the $X/mo per user for slack/hipchat -versus- paying $XX to $XXX/hour per user to provide them with the requisite knowledge foundation and ongoing support to use your arcane chat methodology that hates noobs.

eddieroger 12y ago

That's pseudo-persistence, and it's only as stable as the client or bouncer. HipChat and Slack provide actual, stateless history, so you can reboot, logout, sign in from a mobile device, whatever, and pick up where you left off, with notifications in the meanwhile.

15thandwhatever 12y ago

irc is great for a company that consists solely of developers + devops who've been bearding it up for 10+ years. however, for the rest of the world, if you work with a non-dev team (think sales, marketing, customer support), you will really frustrate them when you tell them: "the question you just asked was answered at 3am last night, if you just scrollback..." ...god forbid you lose power (like san francisco in a heat wave last week) or you could just choose to really frustrate your IT person(s) by telling them they need to install and maintain irc clients + bncs across multiple operating systems for your users, that automatically start up and join the right channels when the user logs in. or you could just frustrate all of your mobile users by draining their battery (and potentially their data plan) by telling them to stay connected to irc 24/7 from their phones via a mobile irc client, or hold a companywide training session on how to install an ssh client + screen-reattach + navigate irssi from a touchscreen phone. or you could further frustrate your users by telling them irssi includes search as long as they learn the syntax of /lastlog. i'm not even going to touch screenshots. user-friendly > neckbeard. pay the $X/mo per user for slack/hipchat -versus- paying $XX to $XXX/hour per user to provide them with the requisite knowledge foundation and ongoing support to use your arcane chat methodology that hates noobs.