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I just changed my Jetblue password to contain both a Q and a Z. Seems the support documentation is out of date.

• jkubicek 12y ago
  Have you tried logging in with the same password, minus the Q and Z?
  • Rizz 12y ago
    Or with different characters that are keyed with the same digit on a phone, like P, R or S for the Q?
  • slaundy 12y ago
    Yes, and it didn't accept them.