I think the people who buy enterprise software should read this. It's about "how to get raped" and can teach you some policies to counter things like this. Th

I think the people who buy enterprise software should read this. It's about "how to get raped" and can teach you some policies to counter things like this. They also forgot: Try doing a cash back-hander to the CTO, which is considered almost standard practice in the consultancy business in the UK. I could name some rather big names on that front. Best buy (which I will get flamed off the site for): Buy SharePoint, MS CRM and a number of Office licenses and hire a couple of decent people permanently to look after it and build your apps on it. It's cheaper and you get what you want, according to your schedule.