Thanks, neilk. People say they hate email, but we see that as an indicator of its utility: "I hate this but use it everyday" sounds like an opportunity for impr

Thanks, neilk. People say they hate email, but we see that as an indicator of its utility: "I hate this but use it everyday" sounds like an opportunity for improvement. As Elie Wiesel said, "the opposite of love is not hate, it's indifference."