Thank you for taking the time out of your day to provide this comment. You are absolutely right, however currently only about 0.06% of entitled passengers are g

Thank you for taking the time out of your day to provide this comment. You are absolutely right, however currently only about 0.06% of entitled passengers are getting what they are entitled to. Most people will end up getting a rejection, we know because we where "those" people. That was the reason why we started AirHelp.