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I've worked in enterprise software and when customers are paying tens of millions of dollars per year for your software, it's difficult to tell them to fuck off
by codeka 13y ago
I've worked in enterprise software and when customers are paying tens of millions of dollars per year for your software, it's difficult to tell them to fuck off... even more so when your customers all know each other.
- JanezStupar 13y agoNobody said its easy, we are saying that it must be done or you and the customer will both be unhappy. I think that far less software businesses fail due to telling their customers to fuck off than vice versa. At least that is what my anecdotal evidence says. I know of a couple of software businesses that failed because they couldn't get themselves to say no to their customer. I know of none that told their customer to fuck off and failed.