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> Thank you, our customers, for believing in us. It’s because of you that we’re able to move on, to rise to a new challenge, and to make a real difference. I'm
by bashcoder 13y ago
> Thank you, our customers, for believing in us. It’s because of you that we’re able to move on, to rise to a new challenge, and to make a real difference.
I'm always happy when a company does well. But when a company's success isn't in the best interest of their customers, there's a fundamental disconnect. It is, after all, possible to advocate for existing customers during M&A negotiations.
In this case, their believing customers are now rewarded by having their software assets freshly encumbered by technical debt. What was sold as a solution is now a problem. So maybe it's just me, but it seems that the proper disposition should be one of apology, not celebration.