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My account and all the funds seem to be frozen, I kept them in $. When I log in it shows me: Your account has been restricted from accessing funding options. P
by marxdeveloper 13y ago
My account and all the funds seem to be frozen, I kept them in $. When I log in it shows me:
Your account has been restricted from accessing funding options. Please contact support@mtgox.com for additional information on why your account has been restricted.
I've tried contacting their support, but no luck so far.
I have never used BitInstant and I was verified before.
Anyone else having similar issues?
- wfn 13y agoTry hopping onto the official #mtgox support channel on freenode and asking ne0futur and/or others.
- haakon 13y agoJust be very careful not to sound frustrated or impolite, or they'll kickban you immediately. It's getting pretty tense in there.
- FireBeyond 13y agoNo kidding. I own no BTC, but jumped in there just to have a look, and it's testy and tense. Staff jumping on anything that sounds vaguely negative, even if not directly related: [09:19:42] <Asmiran> if the bug is caused by known reason [09:19:55] <Asmiran> it should take not that long time to solve the problem [09:21:36] <@SarahCoinBit> Asmiran that is your opion, don't pass it off as fact (even though the logic was flawed, admittedly)