If you purchased this with a credit card, you may be able to use the card's warranty. Many credit cards come with an extended warranty service and dispute resol

If you purchased this with a credit card, you may be able to use the card's warranty. Many credit cards come with an extended warranty service and dispute resolution/fraud protection as a customer incentive (in addition to their points/frequent flier miles/whatever). Even if this is not covered under your card's extended warranty, talking with your credit card company may allow you get the charges reversed.