> This company faces the problem that customers often complain about a lack of clarity about the process and insufficient quality of the produced websites. > T

> This company faces the problem that customers often complain about a lack of clarity about the process and insufficient quality of the produced websites. > The department has understaffing and the requests are piling up. The waiting times are very high and there are many complaints. Sounds like they just paved a new road IN hell, not TO hell...