I agree. It's amazing that Practice Fusion stands by their claim that both doctors and patients have provided genuine consent. If this, as the article suggests

I agree. It's amazing that Practice Fusion stands by their claim that both doctors and patients have provided genuine consent. If this, as the article suggests, is the interface where doctors go to opt-out of sending surveys, how can Practice Fusion claim that doctors knew what was happening? The interface seems intentionally designed to obscure what's happening. Note the text reads "[x] Enable follow-up messages" http://b-i.forbesimg.com/kashmirhill/files/2013/10/in-product-opt-out1.png http://b-i.forbesimg.com/kashmirhill/files/2013/10/in-produc... The patient-facing survey is hardly better. http://b-i.forbesimg.com/kashmirhill/files/2013/10/patient-review.png http://b-i.forbesimg.com/kashmirhill/files/2013/10/patient-r...