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We also receive very little love from Google. They are notorious for not helping developers, which is tragic.
by ew 13y ago
We also receive very little love from Google. They are notorious for not helping developers, which is tragic.
- anuaitt 13y agoyes it is sad, I have worked days and nights for this and I am not being able to reach more users because of the quota on the apps.
- TwoBit 13y agoWhat is the current quota? Where is it documented?
- anuaitt 13y agoCurrent quota is 1m requests/day and that is enough to handle just 2000 users/day, because I sync gmail tasks every minute.
- bryanh 13y agoI know it sucks, but in the meantime have you considered slowing those sync tasks down if the user's "last activity" timestamp is older than a few minutes? You might even be able to make it sync faster for active users with the extra overhead afforded there. Logins, refreshes, clicks, new things synced, etc... can all update the last activity timestamp.
- fharper1961 13y agoIs it possible to pay Google and receive a higher quota?
- anuaitt 13y agoThere is a communication gap between them and the developers, the problem is there is no real person to talk and sort things out.
- eitally 13y agoEmail me. I know someone who might be able to help you.
- anuaitt 13y agoHello @eitally, I am not able to get your email from Hacker News, please send a test email to me at anurag.ait@gmail.com. Thanks for helping out
- lightbritefight 13y agoThe sad fact that you, a random HN commentor, likely has a better means to contact Google than their official Dev channels, perfectly illustrates the OP's point. Kudos for assisting, its just frustrating to realize its needed.
- thejbf 13y agoI'm a DevRel person working for Google's Apps APIs, please contact me.
- anuaitt 13y agoHello @thejbf, I am not able to get your email from Hacker News, please send a test email to me at anurag.ait@gmail.com. Thanks for helping out
- 13y ago
- afhof 13y ago5000 queries a day https://developers.google.com/google-apps/tasks/pricing https://developers.google.com/google-apps/tasks/pricing
- iuguy 13y agoI notice you're syncing tasks every minute. Perhaps a short-term workaround is to sync every 2 or every 5 minutes while you wait for the quota to increase?
- anuaitt 13y agoThat can be done but it will affect user experience right ? Better will be if I stop further registrations for the app.
- hrjet 13y agoAn alternative: For non-premium users sync every 5 minutes. For premium users sync every minute. Use Indian payment gateways if possible, though Paypal works fine too.
- rattray 13y agoThis is exactly what you should do. Your users will understand -- that's why so many have supported you on the googlegroup. Charge $3/mo and you won't hear any complaints (and if you do, you can point to your googlegroup). This is by far your easiest and clearest path to monetization, at least that I can see. And it seems you're long overdue for monetization.
- anuaitt 13y agoThanks hrjet, that is a great idea. But again I will have to struggle about the payment gateways. Thanks to HN guys for helping me out.
- cpeterso 13y agoCan you adjust the sync rate depending on the time of day where your users live? There are probably certain times of the day when people update their tasks less frequently.
- Schweigi 13y agoI'm not sure if it works with the Google API's but usually e.g. with the GitHub API you can send the ETag in your GET request header and if nothing changed (304) it does not count to the quota. It wouldn't solve all the problems but could at least help to stay inside the quota.
- anuaitt 13y agoI am already doing that, because of that only I am able to survive 2000 users. I want to expand and publicize my app and give users an excellent experience.
- utopkara 13y agoGoogle does give a lot of love to developers. AFAIK, they have dedicated developer teams for developer relations; just look at the quality of their API documentations and support. This one looks like a operations issue. Perhaps they do not have a corresponding relations team focused on operations support.
- masklinn 13y ago> Google does give a lot of love to developers. That simply isn't true. They have support for some very specific areas which they consider of specific importance (e.g. Android), for the rest you're left to rot. > Perhaps they do not have a corresponding relations team focused on operations support. This has nothing to do with ops, it's a developer needing a raise in his apps requests quota.
- robryan 13y agoThe core areas can have the opposite problem almost. The Adwords API has moved pretty quickly but they are also quick to remove things. Most stuff built in early 2012 would have had to be updated for changed/ removed features by now.
- utopkara 13y agoI admit I haven't really traveled much on the less beaten paths. From the quality of what I have seen, I thought they must have policies for the minimum acceptable quality of all the public facing services to developers. On the other hand, I am happy that even the big G cannot afford to cover all fronts. It means, there is still room for new players to grow and do well in those areas.
- yareally 13y agoI know they have one group dedicated to the Android Source and they constantly answer questions related to development on their Google Group and elsewhere (like twitter). AOSP related stuff mostly comes off as good will towards the community as it's mostly those of us modding the source for ourselves and others in the community that are asking the questions.
- markshepard 13y agoI agree about the quality of documentation. If it wasnt for Stackoverflow it would have taken far more effort to develop a iOS quality app for android and this is for a product that they actually push!