William Deming is the reason the Japanese had high quality electronics. American's wouldn't listen to him, the Japanese needed him desperately. Today the Japa

William Deming is the reason the Japanese had high quality electronics. American's wouldn't listen to him, the Japanese needed him desperately. Today the Japanese love that man. (While the Americans weren't listening to Deming, Harvard Biz Profs even went as far as to predict that Deming/Japan's love for quality would not be sustainable and its competitive advantage would erode. It turns out they were right, the Koreans are the example of this.)