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Thanks for the link, we have gone through iorad before. "RUN" is the key in whatfix.com. It is not only the builder for snapshots. By RUN, help is shown inside

Thanks for the link, we have gone through iorad before. "RUN" is the key in whatfix.com. It is not only the builder for snapshots. By RUN, help is shown inside actual webpage & drives you through to complete the action/guide.

digitalengineer 13y ago
Thank you. I was surprised to see Firefox asking permission to install a plugin at first. (So I denied access). What about a little firefox plugin icon or a little visual hint what to expect?
- varakumar_n 13y ago
  yes we realized, most of the site visitors are clicking on 'run' but not installing plugin. we are adding & also changing existing message. you can "run" & see now.
- varakumar_n 13y ago
  Now, for chrome users we are displaying a video when they choose not to install extension. Yet to do something for Firefox users.
  - tedmiston 13y ago
    This is good. If the video were the first thing on the page I would have watched it first anyway, and then not been confused by the "run" button asking to install a plugin.
  - khadim 13y ago
    @tedmiston, we will try putting video on landing page directly & measure the improvement. edit: we added video on landing page.