They had to! Not too long ago, there would be a 8-10 month wait just to get an interview with someone to just kick of the individual investigation. The invest

They had to! Not too long ago, there would be a 8-10 month wait just to get an interview with someone to just kick of the individual investigation. The investigations themselves can can many, many more months after that. By allowing contracting firms and outsourcing, they've significantly lessened the wait. Unfortunately, it's coming with the cost of rampant fraud, waste and abuse (at least form what the article is asserting).