Just a note: If they’re going to reinvent the whole thing, I’d just go for three dots. One dot for low service, two dots for ok, three dots for none, and no do

Just a note: If they’re going to reinvent the whole thing, I’d just go for three dots. One dot for low service, two dots for ok, three dots for none, and no dots for none. I think you meant "...three dots for excellent" or something along those lines. Great idea though!