9 ms·

This is such good advice and it works. For anyone who's afraid to do this, let me know and I'll do it for you, I'll call it CCCAAS (calling cancelled customers

by joeag 13y ago

This is such good advice and it works. For anyone who's afraid to do this, let me know and I'll do it for you, I'll call it CCCAAS (calling cancelled customers as a service) and I'll generate a report that shows all customers contacted, why they cancelled, or didn't renew, and as a bonus, how many we reactivated for you!

patio11 13y ago
That's genius. Seriously. In a few months I might take you up on it.
- joeag 13y ago
  Please don't hesitate. I am serious and I like talking to customers. Reactivating someone who already decided to trial or subscribe to a product is a fun sale.