"Assumption is the mother of all screwups"; and yet it is so natural to all of us. Salute to Sarah for building an excellent open culture and Zach's courage to

"Assumption is the mother of all screwups"; and yet it is so natural to all of us. Salute to Sarah for building an excellent open culture and Zach's courage to speak out. And yes, 'trust' is critical in organizations. Good story.